Key responsibilities of gaming licensees
Gaming machine licensees or venue operators must stay well informed and keep themselves up to date with gaming regulations in South Australia.
New legislative and regulatory requirements have recently come into effect as part of South Australia's significant gambling reforms. Visit the CBS website for more about what's changed.
The checklist has been developed to help licensees assess their level of compliance with legislation, regulations, licence conditions and codes of practice for gaming and wagering.
Gaming licence conditions
Advertising and mandatory warning messages
There are very specific rules surrounding gambling advertising on:
- radio (which includes a black out time)
- television (which includes a black out time)
- print media
- outdoor signage
- ground signage
- uniform logos
- texts (SMS).
All gambling advertising must include a mandatory warning message.
The message is determined by the date of the advertising.
1 July to 31 December 2018
1 January to 30 June 2019
- 'Stay in control. Leave before you lose it. Gamble responsibly.' from 1 Jan to 30 June 2019
- 'You know the score. Stay in control. Gamble responsibly.' from 1 July to 31 Dec 2019
- 'Know when to stop. Don’t go over the top. Gamble responsibly.' from 1 Jan to 30 June 2020
- 'Think of the people who need your support. Gamble responsibly.' from 1 July to 31 Dec 2020
- 'Don't chase your losses. Walk away. Gamble responsibly.' from 1 Jan to 30 June 2021
- 'Don’t let the game play you. Stay in control. Gamble responsibly.' from 1 July to 31 Dec 2021
In some instances only the condensed warning message 'Gamble responsibly 1800 858 858' is required.
Gambling providers must display in-venue responsible gambling signs, that have been developed and approved by the Government of South Australia.
Inducements and incentives
Gambling providers must not offer inducements to encourage people to gamble or open gambling accounts.
This applies to gambling venues and online gambling operators.
A gambling provider can offer:
- an acceptable trade promotion lottery
- an acceptable loyalty program
- free gambling products
- free non-alcoholic drinks and refreshments.
Gambling providers must not encourage people to gamble by offering products such as discounted meals, free bets or vouchers. Providers can offer free coffee and tea, non-alcoholic beverages and refreshments of nominal value.
Gambling providers must not encourage people to gamble by offering a deal on the price, such as a free bet on the condition that it is matched with the person's own money, or offering the tenth bet free.
If a legal bet type has core parts that include an offer, it is not considered an inducement. Offering to pay the best totalisator price is a specific form of approved fixed odds betting.
Trade promotions for gaming operators
A trade promotion lottery must not be used to encourage people to gamble. The main purpose must be to reward existing customers, not to attract new ones.
Gaming employees and managers
A gaming manager must be on duty at all times when gaming machines are available.
Gaming tax is payable each month and is calculated by Consumer and Business Services (CBS).