Key responsibilities of gaming licensees

Gaming licensees, managers and employees must stay well informed and keep themselves up to date with gaming regulations in South Australia.

Compliance checklist

Use this checklist to help you assess your level of compliance with:

  • legislation
  • regulations
  • licence conditions
  • codes of practice for gaming and wagering.

Self-assessment checklist - gaming machines in hotels and clubs (PDF 1.2MB)

Gaming licence conditions

There are two sets of conditions that gaming operators must comply with:

Attachment A conditions (PDF 44KB)

Attachment B conditions (PDF 42KB)

Advertising, messages and signage

There are specific rules around gambling advertising.

Advertising, mandatory messages and signage

Gaming machine venue signage

Gaming licensees must also display in-venue responsible gambling signs that have been approved by the Office for Problem Gambling.

Signage requirements for gaming venues in South Australia

Order or download in-venue signage from Problem Gambling SA

Refusal to pay winnings

As a gambling provider, you can refuse to pay winnings to a person if you're satisfied that:

  • the person is subject to a barring order
  • a gaming machine, or a game being played on a machine, is not operating property
  • the person playing a gaming machine is a minor.

Refusal to pay winnings

Gaming managers and employees

Certain duties can only be performed by a gaming manager or gaming employee. There must also be a gaming manager on duty at all times to supervise and manage gaming operations.

Gaming managers and employees

Gaming tax

Gaming tax is payable each month and is calculated by Consumer and Business Services (CBS).

Pay gaming tax

Inducements

Gambling licensees must not offer or advertise rewards and benefits that encourage someone to gamble - or more than they normally would.

Gaming licensees can offer or provide:

Inducements and complimentary gambling products

Product offers

Gaming licensees must not encourage people to gamble by offering free or discounted meals, or vouchers that require them to engage in a gambling activity.

Special prices

Gambling providers must not encourage people to gamble by offering a deal on the price, such as a free bet on the condition that it is matched with the person's own money, or offering the tenth bet free.

If a legal bet type has core parts that include an offer, it is not considered an inducement. Offering to pay the best totalisator price is a specific form of approved fixed odds betting.

Trade promotion lotteries

A lottery is an acceptable trade promotion lottery if its purpose is to reward or retain existing customers.

A trade promotion lottery must not be used to encourage people to gamble or gamble more than they would otherwise.

More information about acceptable trade promotion lotteries is available in the code of practice for the relevant gambling industry.

Apply for approval to conduct an acceptable trade promotion lottery


Contact CBS Gaming

Email: gamblingadministration@sa.gov.au

Phone: 131 882 and select option 6

Post:
GPO Box 2169
Adelaide SA 5001


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Page last updated 16 November 2022

Provided by:
Attorney-General's Department
URL:
https://www.sa.gov.au/topics/business-and-trade/gambling/running-a-gaming-venue/responsibilities
Last Updated:
16/11/22
Printed on:
07/12/22
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2022
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