Key responsibilities of gaming licensees
South Australia has made significant legislative and regulatory changes as part of the SA gambling reform. Visit the CBS website for more about what's changed.
Gaming licensees, managers and employees must stay well informed and keep themselves up to date with gaming regulations in South Australia.
These checklists have been developed to help gaming licensees, managers and employees assess their level of compliance with:
- licence conditions
- codes of practice for gaming and wagering.
Gaming licence conditions
There are two sets of conditions that gaming operators must comply with:
Advertising, mandatory messages and signage
There are very specific rules around gambling advertising.
Gambling providers must also display in-venue responsible gambling signs, that have been developed and approved by the Government of South Australia.
Refusal to pay winnings
As a gambling provider, you can refuse to pay winnings to a person if you're satisfied that:
- the person is subject to a barring order
- a gaming machine, or a game being played on a machine, is not operating property
- the person playing a gaming machine is a minor.
Gaming managers and employees
Certain duties can only be performed by a gaming manager or gaming employee. There must also be a gaming manager on duty at all times to supervise and manage gaming operations.
Gaming tax is payable each month and is calculated by Consumer and Business Services (CBS).
Gambling licensees must not offer inducements to encourage people to gamble.
Gaming licensees can offer or provide:
- an acceptable trade promotion lottery
- an acceptable loyalty program
- free gambling products
- free non-alcoholic drinks and refreshments.
Gaming licensees must not encourage people to gamble by offering free or discounted meals or vouchers that require them to engage in a gambling activity.
Gambling providers must not encourage people to gamble by offering a deal on the price, such as a free bet on the condition that it is matched with the person's own money, or offering the tenth bet free.
If a legal bet type has core parts that include an offer, it is not considered an inducement. Offering to pay the best totalisator price is a specific form of approved fixed odds betting.
Trade promotion lotteries
A lottery is an acceptable trade promotion lottery if its purpose is to reward or retain existing customers.
A trade promotion lottery must not be used to encourage people to gamble or gamble more than they would otherwise.
More information about acceptable trade promotion lotteries is available in the code of practice for the relevant gambling industry.