Running a gaming venue

Key responsibilities of gaming licensees

Gaming machine licensees or venue operators must stay well informed and keep themselves up to date with gaming regulations in South Australia.

From 1 December 2018 all references to the Independent Gambling Authority (IGA) should be read as Consumer and Business Services (CBS).

Self-assessment checklist

The checklist has been developed to help licensees assess their level of compliance with legislation, regulations, licence conditions and codes of practice for gaming and wagering.

Gaming self assessment checklist 2018 (PDF 150KB)

Gaming licence conditions

There are two sets of conditions that gaming operators must comply with:

Advertising and mandatory warning messages

There are very specific rules surrounding gambling advertising on:

  • radio (which includes a black out time)
  • television (which includes a black out time)
  • print media
  • outdoor signage
  • ground signage
  • uniform logos
  • texts (SMS).

All gambling advertising must include a mandatory warning message.

The message is determined by the date of the advertising.

1 July to 31 December 2018

Your current responsible gambling message is... Don't let the game play you. Stay in control. Gamble responsibly

1 January to 30 June 2019

Your current responsible gambling message is... Stay in control. Leave before you lose it. Gamble responsibly

  • 'Don’t let the game play you. Stay in control. Gamble responsibly.' from 1 July to 31 Dec 2018
  • 'Stay in control. Leave before you lose it. Gamble responsibly.' from 1 Jan to 30 June 2019
  • 'You know the score. Stay in control. Gamble responsibly.' from 1 July to 31 Dec 2019
  • 'Know when to stop. Don’t go over the top. Gamble responsibly.' from 1 Jan to 30 June 2020

In some instances only the condensed warning message 'Gamble responsibly 1800 858 858' is required.

Official guidance - advertising and responsible gambling codes of practice (PDF 186KB)

In-venue signage

Gambling providers must display in-venue responsible gambling signs, that have been developed and approved by the Government of South Australia.

Signage requirements for gaming venues in South Australia (PDF 850KB)

Order or download in-venue signs from the problem gambling website

Inducements and incentives

Gambling providers must not offer inducements to encourage people to gamble or open gambling accounts.

This applies to gambling venues and online gambling operators.

A gambling provider can offer:

Product offers

Gambling providers must not encourage people to gamble by offering products such as discounted meals, free bets or vouchers. Providers can offer free coffee and tea, non-alcoholic beverages and refreshments of nominal value.

Special prices

Gambling providers must not encourage people to gamble by offering a deal on the price, such as a free bet on the condition that it is matched with the person's own money, or offering the tenth bet free.

If a legal bet type has core parts that include an offer, it is not considered an inducement. Offering to pay the best totalisator price is a specific form of approved fixed odds betting.

Trade promotions for gaming operators

A trade promotion lottery must not be used to encourage people to gamble. The main purpose must be to reward existing customers, not to attract new ones.

Gambling providers must apply for approval to conduct an acceptable trade promotion lottery

Official guidance - advertising and responsible gambling codes of practice (PDF 186KB)

Gaming employees and managers

A gaming manager must be on duty at all times when gaming machines are available.

Gaming managers and employees

Gaming tax

Gaming tax is payable each month and is calculated by Consumer and Business Services (CBS).

Pay gaming tax

Contact CBS Liquor and Gaming

Email: liquorandgaming@sa.gov.au

Phone: 131 882

In person:
91 Grenfell Street
Adelaide

Post:
GPO Box 2169
Adelaide SA 5001


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Page last updated 10 December 2018

Provided by:
Attorney-General's Department
URL:
https://www.sa.gov.au/topics/business-and-trade/gambling/running-a-gaming-venue/responsibilities
Last Updated:
10/12/18
Printed on:
15/12/18
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2018