Gaming licensees, managers and employees must stay well informed and keep themselves up to date with gaming regulations in South Australia.
Compliance checklist
Use this checklist to help you assess your level of compliance with:
- legislation
- regulations
- licence conditions
- codes of practice for gaming and wagering.
Self-assessment checklist - gaming machines in hotels and clubs (PDF 1.2MB)
Gaming licence conditions
There are two sets of conditions that gaming operators must comply with:
Attachment A conditions (PDF 44KB)
Attachment B conditions (PDF 42KB) - current until 30 June 2025
Advertising, messages and signage
There are specific rules around gambling advertising.
Advertising, mandatory messages and signage
Gaming machine venue signage
Gaming licensees must also display in-venue responsible gambling signs that have been approved by the Office for Problem Gambling.
Refusal to pay winnings
As a gambling provider, you can refuse to pay winnings to a person if you're satisfied that:
- the person is subject to a barring order
- a gaming machine, or a game being played on a machine, is not operating property
- the person playing a gaming machine is a minor.
Gaming managers and employees
Certain duties can only be performed by a gaming manager or gaming employee. There must also be a gaming manager on duty at all times to supervise and manage gaming operations.
Gaming tax
Gaming tax is payable each month and is calculated by Consumer and Business Services (CBS).
Inducements
Gambling licensees must not offer or advertise rewards and benefits that encourage someone to gamble - or more than they normally would.
Gaming licensees can offer or provide:
- an acceptable trade promotion lottery
- an acceptable loyalty program
- free gambling products
- free non-alcoholic drinks and refreshments.
More information on inducements and complimentary gambling products (PDF 130KB)
Product offers
Gaming licensees must not encourage people to gamble by offering free or discounted meals, or vouchers that require them to engage in a gambling activity.
Special prices
Gambling providers must not encourage people to gamble by offering a deal on the price, such as a free bet on the condition that it is matched with the person's own money, or offering the tenth bet free.
If a legal bet type has core parts that include an offer, it is not considered an inducement. Offering to pay the best totalisator price is a specific form of approved fixed odds betting.
Trade promotion lotteries
A lottery is an acceptable trade promotion lottery if its purpose is to reward or retain existing customers.
A trade promotion lottery must not be used to encourage people to gamble or gamble more than they would otherwise.
More information about acceptable trade promotion lotteries is available in the code of practice for the relevant gambling industry.
Apply for approval to conduct an acceptable trade promotion lottery
Contact CBS Gambling Team
Email: gamblingadministration@sa.gov.au
Phone: 131 882 and select option 6
Post:
GPO Box 2169
Adelaide SA 5001
Personal barring queries
If you want to be barred or have questions about your barring phone or text 0427 051 300
For all other queries, including venue queries relating to barrings, phone 131 882.
