Barring and Online Employee Notification (BOEN) system

On this page

    The Barring and Online Employee Notification (BOEN) system allows licensees to notify the commissioner of:

    • new gaming managers, gaming employees, their details and training
    • barrings.

    Log in to BOEN

    Contact Gaming Care or Club Safe for the latest BOEN user guide.

    BOEN is also used by authorised betting operators.

    Gaming managers and employees

    BOEN must be used to keep up to date details of gaming managers and gaming employees working on the licensed premises including:

    • adding new gaming managers or gaming employees to BOEN prior to them commencing prescribed duties
    • recording the successful completion of mandatory responsible gambling training
    • removing a person’s details if they stop working as a gaming manager or gaming employee.

    Barrings

    BOEN is the barring register and allows:

    • gaming staff to access the details of patrons barred from the premises
    • a gaming manager to upload a copy of a new barring order including a photograph of the person
    • a gaming manager to report if a barred person contravenes or fails to comply with a barring order.

    Barrings from gaming machine venues

    Venue administrators

    A venue administrator must be registered to manage the venue's BOEN account.

    Each venue must have at least two authorised venue administrators.

    The venue administrator (normally the licensee) can upload the signed form to BOEN to register other gaming managers and employees as venue administrators.

    Create a venue administrator - form 1G

    If the venue doesn't have a current administrator email the completed form to gamblingadministration@sa.gov.au to create a BOEN administrator account.

    Reset your password

    You can reset your BOEN password online and you will receive an email with a temporary password.


    Contact CBS Gambling

    Email

    Phone

    131 882 - option 6

    Post

    GPO Box 2169
    Adelaide SA 5001


    Was this page useful?

    Thanks for contributing - your feedback helps us improve this website.


    Page last updated 26 October 2026

    Provided by:
    Attorney-General's Department
    URL:
    https://www.sa.gov.au/topics/business-and-trade/gambling/running-a-gaming-venue/boen
    Last Updated:
    26/10/26
    Printed on:
    27/10/26
    Copyright statement:
    SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2026
    Close