Replace a driver's licence or permit
If your driver's licence, provisional licence or learner's permit is damaged, lost or stolen, you can order a replacement.
What happens next
A new licence or permit will be sent to your recorded residential or postal address within three weeks.
When you apply for a replacement online, you can print out a temporary licence or permit or download your new digital licence or permit immediately using the mySA GOV app. Digital licences and permits displayed in the app are an electronic form of your existing physical licence or permit.
If you have not received the replacement licence within 21 days phone Service SA on 13 10 84. If you don't contact Service SA within 30 days you may need to pay a replacement licence fee.
A licence number is also known as a client number. You can find your client number on various documents - eg registration renewal notice, certificate of registration, proof of age card, disability parking permit. If you don't have your licence or client number call Service SA on 13 10 84 for assistance.
Replace when interstate or overseas
If you are temporarily interstate or overseas and need to replace your South Australian driver’s licence, you can do so online if your photograph is still valid.
If you no longer live in South Australia your South Australian licence may no longer be valid. Contact the relevant local licensing authority for requirements on obtaining a driver’s licence.
How to replace
You'll need your licence number.
Using a mobile?
By clicking 'Pay now' you will be redirected to a page that will not resize to fit your screen but you will still be able to complete transactions.
If you want to do this later, you could email this page to yourself.
Improved transaction pages will be available soon.
What happens next
The new licence will be posted to your recorded residential or postal address, so make sure you've nominated an Australian postal address before you renew your licence - update your address.
Contact Service SA
COVID-SAfe Check-In will roll out from 1 December 2020.
Only send general enquiries online. Service SA will respond within three working days.
If the matter is urgent or is specifically about your current licence or registration, please phone or visit a customer service centre instead.
Call Service SA Monday to Friday, excluding public holidays on:
- 13 10 84 between 9:00 am and 5:00 pm
- +61 8 8463 3490 for overseas callers between 9:00 am and 5:00 pm
Service SA Customer Service Centre locations and opening hours.