mySAGOV mobile app

Store your South Australian digital licences and registrations on your phone.

Before you start

To use the app you need a mySAGOV account.

In the mobile app you can't:

• manage account details
• complete transactions
• manage payments.

To do those things, you'll need to log in to your mySAGOV account using a web browser.

What you can do in the mobile app

Use the app to:

• add licences, credentials and registrations to your phone
• view your vehicle and boat registrations
• get reminders before expiry dates
• use your digital licence or credential instead of a physical card.

Add a licence or credential

1. Open the mySAGOV app.
2. Log in using your mySAGOV account.
3. Tap the + plus icon next to 'Credentials'.
4. Select the licence or credential.
5. Follow the prompts.

Licences and credentials you can add

You can add:

• driver's licence
• learner's permit
• proof of age card
• boat licence
• firearms licence
• driver accreditation
• real estate registrations for land agents, sales representatives and property managers
• occupational licences for builders, trades people, security and investigation agents.

Add a vehicle registration

You can view a vehicle registration that belongs to you or someone else. For example a family member or company vehicle.

To add a vehicle:

1. Open the app and log in.
2. Tap the + Plus icon next to 'Credentials'.
3. Select Vehicle registration.
4. Enter the plate number.
5. Tap Next.

Once added, you can view:

• registration expiry date
• basic vehicle details – make, body type, colour and CTP insurer.

You don't need to prove ownership to view these details. You cannot make changes to a vehicle you don't own.

Get renewal reminders

You can choose to get reminders for any credential with an expiry date.

You can set reminders for:

• 1 day before expiry
• 7 days before expiry
• 14 days before expiry
• 28 days before expiry.

28-day reminders are not recommended if you pay your vehicle registration by direct debit, as payments may take a few days to appear in the app.

Reminders:

• appear as app notifications
• are only sent when logged in
• disappear once opened
• do not replace official renewal notices, which are sent by post, email or SMS.

You are responsible for keeping your credentials and registrations up to date.

Verify a licence or credential

Each credential has a unique barcode that updates every 30 seconds.

To verify someone else's licence:

1. Tap Validate in your app.
2. Allow camera access if prompted.
3. Scan the barcode shown on their device.

You'll see their name, photo and age for 30 seconds.

Barcodes that have already been scanned won't validate.

Shake to show it’s not a screenshot

With your credential showing, shake your device to show a time and date overlay. This proves it's not a screenshot.

Animations must be enabled on your device for this feature to work.

It's against the law to use a fake credential or version of the app.

Security and privacy

The app includes:

• encrypted storage to keep your information on your device
• secure connections to protect your data
• one-time barcodes that update every 30 seconds
• optional PIN and biometric login
• identity verification matches to government records.

Terms of use and privacy explains how your information is handled.

Get help

See troubleshooting your mySAGOV account or mobile app.