If you got a notification that your Working with Children Check (WWCC) will expire soon, you need to apply for a new check to continue working with children.
WWCCs are valid for 5 years.
If you're logging in for the first time, or have forgotten your login details, see how to recover your account (on this page).
Apply for a check
You can apply for a new WWCC check if your existing check will expire within 6 months.
You'll need to pay a fee with your credit card, if there is one – see fees (on this page).
You may need to verify your ID.
Apply before your check expires
If you apply before your current check expires, you may be eligible to continue working while your new application is being processed, even if your old check expires. This is called ‘work on re-application’.
To be eligible to work on re-application you must apply before your current WWCC expires.
Find out from your employer or volunteering organisation if you’re eligible to work on re-application.
Your new WWCC will be valid for 5 years from the date your application is finalised. It's a new WWCC, not a 5-year extension of your current check.
When you need to contact us
If you aren't sure what email you've used in the past to apply for a check contact the Screening Unit before you apply.
Recover your account
- To recover your account, go to the Screening SA login page.
- Click on ‘Forgot your username/password?’ then select ‘Forgot username’.
- Enter the email address you used for your last application, then click ‘Send username’.
- You’ll get an email with your username. Go back to the login screen, click ‘Forgot username/password’ again and select the ‘Forgot password option’.
- Enter the username you received in the email. Click reset password
- You’ll get another email with a link to reset your password. Once you create a password you’ll be able to access your screening account.
If you aren’t sure which email you have used, contact the Screening Unit.
Or log in using Digital ID
The Screening Unit uses the Australian Government Digital ID System to verify users. You can use your Digital ID account instead of logging into Screening SA.
Open the Screening SA login page then click ‘Continue with Digital ID’.
Follow the prompts to create or use a Digital ID to access your individual screening account.
You will need a Basic, Standard or Strong Digital ID to access your account.
For more information about Digital ID, visit www.digitalidsystem.gov.au
Fees and refunds
You'll need to pay the fee online when you apply.
Employees
$140
Tertiary students
$71
If you need more than one type of screening check for an official placement connected to your studies, you only need to pay the fee once if you submit all applications on the same day
Students doing paid work with children must apply for a check as an employee and pay the relevant fee.
Volunteers
Free for volunteers, foster carers and secondary students on work experience.
Refunds
The WWCC application fee is non-refundable.
If you apply twice, become prohibited, select 'paid employment' by mistake on your application form, or your application is cancelled because you fail to disclose a maiden name or any previous names, you will not get a refund.
Applications must also be submitted within 28 days of starting. If an incomplete application automatically cancels after 28 days, there is no refund.
You cannot withdraw your application for a WWCC once it is submitted. We must complete a check when an application is made.
Contact
enquiries@workerscreening.sa.gov.au
Contact the Screening Unit
Phone
1300 321 592
Monday to Friday, 9:00am to 5:00pm.
In person
You can only contact the Screening Unit by phone or email.
