If you've got a notification that your NDIS Worker Check will expire soon, you must apply for a new check to continue working with people with disability in a risk-assessed role.
NDIS Worker Checks are valid for 5 years.
If you're logging in for the first time, or have forgotten your login details, see how to recover your account (on this page).
Apply for a check
You can apply for a new NDIS worker check if your existing check will expire within 3 months.
You'll need to pay a fee with your credit card, if there is one – see fees (on this page).
You may need to verify your ID.
Apply before your check expires
If you're renewing an NDIS Worker Check that was granted by the South Australian Screening Unit, you may be eligible to continue working while your new application is being processed. To be eligible you must apply before your current NDIS Worker Check expires.
Interstate checks
If you moved to South Australia to work in the disability sector with an NDIS Worker Check that was granted to you by an interstate authority, you cannot work on application. It's important that you apply for your NDIS Worker Check renewal 3 months before your check expires.
If you have already applied to renew your NDIS Worker Check in another state or territory, you don't need to apply in South Australia too.
When you need to contact us
If you aren't sure what email you've used in the past to apply for a check contact the Screening Unit before you apply.
Recover your account
- To recover your account, go to the Screening SA login page.
- Click on ‘Forgot your username/password?’ then select ‘Forgot username’.
- Enter the email address you used for your last application, then click ‘Send username’.
- You’ll get an email with your username. Go back to the login screen, click ‘Forgot username/password’ again and select the ‘Forgot password option’.
- Enter the username you received in the email. Click reset password
- You’ll get another email with a link to reset your password. Once you create a password you’ll be able to access your screening account.
If you aren’t sure which email you have used, contact the Screening Unit.
Or log in using Digital ID
The Screening Unit uses the Australian Government Digital ID System to verify users. You can use your Digital ID account instead of logging into Screening SA.
Open the Screening SA login page then click ‘Continue with Digital ID’.
Follow the prompts to create or use a Digital ID to access your individual screening account.
You will need a Basic, Standard or Strong Digital ID to access your account.
For more information about Digital ID, visit www.digitalidsystem.gov.au
Fees and refunds
You’ll need to pay the fee when you apply online.
Employees
$140
Tertiary students
$71
If you need more than one type of screening check for an official placement connected to your studies, you only need to pay the fee once if you submit all applications on the same day
All tertiary students doing paid work with children must apply for a check as an employee and pay the relevant fee.
Volunteers
Free.
Secondary students who are supervised while on work experience do not require an NDIS worker check.
Refunds
The NDIS worker check application fee is non-refundable.
If you apply twice, become excluded, select 'paid employment' by mistake on your application form, or your application is cancelled because you fail to disclose a maiden name or any previous names, you will not get a refund.
Applications must also be submitted within 28 days of starting. If an incomplete application automatically cancels after 28 days, there is no refund.
Contact
enquiries@workerscreening.sa.gov.au
Contact the Screening Unit
Phone
1300 321 592
Monday to Friday, 9:00am to 5:00pm.
In person
You can only contact the Screening Unit by phone or email.
