You can ask to cancel (withdraw) your NDIS Worker Check application if the application meets certain criteria.
We cannot cancel the application if:
- your most recent clearance was cancelled for a reason other than at your request, or
- we are undertaking, or proposing to undertake, a risk assessment.
Cancel your application
A request to cancel an NDIS Worker Check application must be made through your Screening SA account.
- From your account homepage, click 'Log an Enquiry'.
- Select 'Application Enquiries' as the enquiry type and 'Withdrawal request' as the subtype.
Refund
The original application fee is not refundable.
Contact
enquiries@workerscreening.sa.gov.au
Contact the Screening Unit
Phone
1300 321 592
Monday to Friday, 9:00am to 5:00pm.
In person
You can only contact the Screening Unit by phone or email.
