National Consumer Protection Framework for Online Wagering

The Commonwealth, State and Territory governments have developed a set of standard minimum protections for online gamblers known as the National Consumer Protection Framework (NCPF) for Online Wagering.

Online wagering providers

All online wagering providers must adhere to these standards.

This includes:

  • interactive gambling services which are licensed as an extension to an existing licence for land based wagering services
  • telephone or internet betting services conducted by South Australian licensed bookmakers and the SA TAB.

Contact CBS Gambling Team

Email: gamblingadministration@sa.gov.au

Phone: 131 882 and select option 6

Post:
GPO Box 2169
Adelaide SA 5001

Personal barring queries

If you want to be barred, or have questions about your barring, phone or text 0427 051 300.

For all other queries, including venue queries relating to barrings, phone 131 882.


Page last updated 28 May 2024

Provided by:
Attorney-General's Department
URL:
https://www.sa.gov.au/topics/business-and-trade/gambling/racing-betting-bookmakers/national-consumer-protection-framework-for-online-wagering
Last Updated:
28/05/24
Printed on:
18/06/26
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2026
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