Aged Care Sector Employment Checks are valid for 3 years.

You can apply for a new check if your existing check will expire within 3 months.

If you're logging in for the first time, or have forgotten your login details, see how to recover your account (on this page).

Apply for a check

You'll need to pay a fee with your credit card, if there is one  – see fees (on this page).

You may need to verify your ID.

When you need to contact us

If you aren't sure what email you've used in the past to apply for a check contact the Screening Unit before you apply.

Recover your account

  1. To recover your account, go to the Screening SA login page.
  2. Click on ‘Forgot your username/password?’ then select ‘Forgot username’.
  3. Enter the email address you used for your last application, then click ‘Send username’.
  4. You’ll get an email with your username. Go back to the login screen, click ‘Forgot username/password’ again and select the ‘Forgot password option’.
  5. Enter the username you received in the email. Click reset password
  6. You’ll get another email with a link to reset your password. Once you create a password you’ll be able to access your screening account.

If you aren’t sure which email you have used, contact the Screening Unit.

Or log in using Digital ID

The Screening Unit uses the Australian Government Digital ID System to verify users. You can use your Digital ID account instead of logging into Screening SA.

Open the Screening SA login page then click ‘Continue with Digital ID’.

Follow the prompts to create or use a Digital ID to access your individual screening account.

You will need a Basic, Standard or Strong Digital ID to access your account.

For more information about Digital ID, visit www.digitalidsystem.gov.au

Fees and refunds

Contact

Email

enquiries@workerscreening.sa.gov.au

Contact the Screening Unit

Phone

1300 321 592
Monday to Friday, 9:00am to 5:00pm.

In person

You can only contact the Screening Unit by phone or email.


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Page last updated 29 June 2026

Provided by:
Department of Human Services
URL:
https://www.sa.gov.au/topics/rights-and-law/rights-and-responsibilities/screening-checks/aged-care-sector-employment-checks/for-individuals/expiring-aged-care-sector-employment-check
Last Updated:
29/06/26
Printed on:
30/06/26
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2026
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