There are 2 Aged Care Sector Employment Check outcomes that will stop a person working in aged care. These are:
- precluded
- not cleared.
A precluded notice is issued to a person who has been found guilty of a precluding offence. You cannot appeal a precluded outcome.
Apply for internal review
A not cleared notice is issued when the Screening Unit believes you pose a risk of harm to older people. You may apply for an internal review of this decision with the Screening Unit. You need to follow the instructions provided on your notice, to apply for an internal review.
Contact
Increased call volumes and application processing delays
We’re experiencing significantly higher than normal call volumes and application enquiries.
This means:
- phone wait times are longer than usual
- enquiry response times are longer than usual
- application processing is taking longer than expected.
We understand your application is important and we appreciate your patience while we respond to enquiries as quickly as we can.
Before contacting us, please look at troubleshooting for screening applications.
Many common problems can be fixed without needing to call or email.
enquiries@workerscreening.sa.gov.au
Contact the Screening Unit
Phone
1300 321 592
Monday to Friday, 9:00am to 5:00pm.
In person
You can only contact the Screening Unit by phone or email.
