Training and support programs

Training for staff and volunteers is an important consideration for any organisation. For some roles, training is essential but it can also motivate volunteers and help them to achieve and maintain satisfaction in their role. If you or your volunteers need formal training, this can be a great way to boost skills, while gaining recognised qualifications.

Types of training

Some of the types of training available include:

  • best practice in volunteer management
  • grants and fundraising
  • boards, governance and leadership
  • finance, insurance and risk management
  • people management
  • strategic planning, review and revitalisation
  • community engagement and advocacy
  • information technology
  • marketing and media
  • communication and team building.

Training providers

There are a number of providers that deliver a range of non-accredited and accredited training opportunities. You can find courses through:

  • Our Community - provides advice, connections, training and easy-to-use tech tools for people and organisations working to build stronger communities.
  • Volunteering SA&NT - provides customised training for volunteers, volunteer managers and the not for profit sector, specialising in skill development for both volunteers and volunteer managers, and offering training on governance, rights and responsibilities for boards and committees.
  • Northern Volunteering and Southern Volunteering offer a range of training opportunities for potential and current volunteers, organisations, volunteer managers and coordinators.
  • TAFE SA - offers courses to suit different skill levels.
  • South Australian Skills Gateway - explore your training options, including subsidised training opportunities.

If your organisation delivers training to volunteers or would like to deliver training, the South Australian Skills Gateway website contains useful information about delivery of training in South Australia and government subsidies.

Recognition of prior learning

Training courses can be used by community organisations to enhance the skills of their volunteers, or as a pathway to gain formal recognition of prior learning when delivered by a Registered Training Organisation (RTO).

Volunteers who participate in recognition of prior learning processes can gain credit towards further studies in volunteer management at the tertiary level. Please note that most RTOs will charge a fee to deliver this training.


A number of resources are available for organisations to use for training purposes. This includes materials for organisations to run their own workshops, as well as an online cultural awareness training course.

Cultural Awareness in Volunteering Programs workshop

This workshop is for staff and volunteers within the organisation. Download the workshop materials:

Volunteering in Australia workshop

This workshop is for individuals and communities who are recent arrivals to Australia. Download the workshop materials:

Free online cultural awareness training

The Office for Volunteers has a free online cultural awareness training module for community organisations and volunteers, comprising a Training facilitator manual (896.2 KB PDF) complete with PowerPoint slides and participant handouts. The module includes two introductory cultural training workshops.

Support programs

Many organisations provide support programs to assist community groups in the important work they do.

Office for Volunteers

  • Community Voices program - community groups can gain access to the skills of film-making students from Flinders University for promotion and marketing purposes (online video advertisement or short documentary).
  • Volunteering: A Gateway to Communities - provides a range of free online tools and resources to help community groups increase their cultural awareness, as well as be better able to encourage culturally and linguistically diverse communities into their volunteer programs.

Office for Recreation, Sport and Racing

The Office for Recreation, Sport and Racing (ORS) is the lead agency for the Government's policy on sport and active recreation. ORS works with State sport and recreation groups and clubs to improve the quality and availability of sport and active recreation across the South Australian community.

Accredited quality improvement program

The Australian Service Excellence Standards program is an internationally accredited quality improvement program run by the Department of Human Services for the Health and Community Services sector. It helps groups to improve their business systems, management practices and service delivery. You can find a range of free online resources to help your group establish a strategic framework for its business.

To find out more, phone 8413 9036 or email

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Page last updated 9 June 2022

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