Registered providers must make sure that each aged care worker and responsible persons has either:
- an NDIS Worker Check clearance
- a police certificate that is less than 3 years old and does not record certain offences
- an Aged Care Sector Employment Check – for people delivering funded aged care services in South Australia only.
Aged care workers
Aged care workers are people who deliver funded aged care services. This includes:
- employees and contractors of a registered provider
- health professionals contracted by a registered provider
- kitchen, cleaning, laundry, garden and office personnel employed by a registered provider
- workers who are employed through third-party agencies (such as a labour hire company) or an associated provider (such as a subcontracting arrangement with the registered provider)
- workers who are engaged by the older person through a self-management arrangement and are paid by, or through, the registered provider.
Responsible persons
Individuals who have authority or responsibility for executive decisions of the registered aged care providers. For example, a CEO, board members or director of nursing or facility manager.
Requirements
For details organisations need to refer to the Department of Health, Disability and Ageing – Aged Care Worker Screening Guidance Material.
Contact
Increased call volumes and application processing delays
We’re experiencing significantly higher than normal call volumes and application enquiries.
This means:
- phone wait times are longer than usual
- enquiry response times are longer than usual
- application processing is taking longer than expected.
We understand your application is important and we appreciate your patience while we respond to enquiries as quickly as we can.
Before contacting us, please look at troubleshooting for screening applications.
Many common problems can be fixed without needing to call or email.
enquiries@workerscreening.sa.gov.au
Contact the Screening Unit
Phone
1300 321 592
Monday to Friday, 9:00am to 5:00pm.
In person
You can only contact the Screening Unit by phone or email.
