An employer can start a screening application on behalf of a current or prospective employee or volunteer.
What you’ll need
Before you start an application on behalf of an individual, you’ll need to have:
- the individual’s consent for your organisation to start an application on their behalf
- advised and made sure the person understands that your organisation will create a registration of interest or link to their WWCC or NDIS Worker Check if they say yes (if applicable)
- the individual’s full name, date of birth and unique personal email address.
Email address
You must not use a generic email address, or your own email address, to start applications on behalf of another person.
This is because the person you have started an application for must create an individual screening account linked to their unique email address to complete the process.
You will not be able to start an application if the email address has already been used.
Start a screening application
What happens next
When you have completed the organisation component of the application, the Screening Unit will email login details to the individual. They will then need to complete and submit the application within 28 days.
Check status
You can check the employee or volunteers application status through the organisation portal.
Contact
Increased call volumes and application processing delays
We’re experiencing significantly higher than normal call volumes and application enquiries.
This means:
- phone wait times are longer than usual
- enquiry response times are longer than usual
- application processing is taking longer than expected.
We understand your application is important and we appreciate your patience while we respond to enquiries as quickly as we can.
Before contacting us, please look at troubleshooting for screening applications.
Many common problems can be fixed without needing to call or email.
enquiries@workerscreening.sa.gov.au
Contact the Screening Unit
Phone
1300 321 592
Monday to Friday, 9:00am to 5:00pm.
In person
You can only contact the Screening Unit by phone or email.
