Accredited passenger booking services

Booking services must be accredited before operating personalised or point to point passenger transport services.

Accreditation is assessed by the Department for Infrastructure and Transport (DIT) through Accreditation and Licensing which makes sure that appropriate standards of customer service and safety requirements are in place.

Taxi feedback, compliments and complaints

If you  have a complaint about a passenger transport service, first contact the booking service to make your complaint. This includes taxis, chauffeur, or rideshare services.

If you are not happy with their response, or if the issue is serious (such as a safety concern) contact Adelaide Metro.

When you lodge a compliment or complaint, you will need to provide:

• the time and date of your journey
• the name of the taxi company
• the taxi's number plate, or the driver's number.

Adelaide Independent Taxis

432 Churchill Road
Kilburn
Phone - 13 22 11
www.aitaxis.com.au

Suburban Taxis

432 Churchill Road
Kilburn
Phone - 13 10 08
www.suburbantaxis.com.au

13CABS (Yellow Cabs) trading as

• 13CABS
• Lime Taxis

3 Frank Collopy Court
Adelaide Airport SA 5950
Phone - 13 22 27
www.yellowadelaide.com.au

Adelaide Access

432 Churchill Road
Kilburn
Phone - 1300 360 940
https://accesstaxis.com.au

24k Luxurious Events Pty Ltd

Trading as:

• 24k Luxurious Events

Mobile - 0402-704-088
admin@luxuriousevents.com.au

Tim Love

Trading as:

• Tim's Rideshare
• Moonta Passenger Service

Enquiries and lost property Phone - 8238 3053

135466 Pty Ltd

Trading as:

• 13Limo

3 Frank Collopy Court
Adelaide Airport SA 5950
Phone - 13 LIMO (13 54 66)

Passenger Transfer Services Pty Ltd

Trading as:

• Book Rides Australia
• Grandeur Limousines

Phone - 8357 8082
www.bookridesaustralia.com
bookrides@bigpond.com

Driving Miss Daisy - Companion Driving Services

• Burnside
  Pete and Jo
  Phone 0460 306 553
  BurnsideSA@drivingmissdaisy.com.au
• Support Head Office
  Sharon
  Phone 1800 DAISY 1 (1800 624 791)
  support@drivingmissdaisy.com.au

www.drivingmissdaisy.com.au

Equity Transport Pty Ltd

Trading as:

• Hughes Limousines - 1300 HUGHES (1300 484 437)
• SmartCar - 8440 0788
• Bensons Chauffeured Services - 8440 0750

Suite 4, 4-8 Goodwood Road
Wayville SA 5034
res@hughes.com.au

Q Car Australia Pty Ltd

Trading as:

• Q Car

Phone - 8373 1200
Mobile - 0422 400 323
bookings@qcar.com.au

Quicoo Pty Ltd

Trading as:

• Quicoo Rides

Level 24, 91 King William Street,
Adelaide, SA 5000
Phone: 1300 1QUICOO (1300 178 426)
Customer Support: support@quicoo.com
Driver Support: driversupport@quicoo.com

Gentiles Group Pty Ltd

Trading as:

• Seven Star Passenger Service
• Blue Ribbon Passenger Service

Unit 10A Welland Avenue
Welland SA 5007
Phone - 8377 7606
admin7@sevenstarpassengerservice.com.au

Get Picked Up

Phone - 1300 648 688
www.gpu.travel
info@gpu.travel

Maxi Limo SA Pty Ltd

Trading as:

• Maxi Limo

Contact: Max
Phone - 8352 1200
Mobile - 0433 999 348
www.maxilimo.com.au
info@maxilimo.com.au

SuburbanGo

432 Churchill Road
Kilburn SA 5084
Phone - 13 99 13

TreeMs Services

Trading as:

• TreesMs (Transport) Services

Phone - 0406 260 050

RRS Hire Cars and Tours Pty Ltd

Trading as:

• Marquee Limousines

Phone - 8155 5053
bookings@marqueelimousines.com

Unity

Phone - 1300 894 895
Phone - 8127 777
bookings@unityes.com

Ram Naryan Pty Ltd

Trading as:

• LORQEN
  Affordable Chauffeur Services

Mobile - 0413 190 082
bookings@lorqen.com.au
www.lorqen.com.au

Tim Love

Trading as:

• Tim's Rideshare
• Moonta Passenger Service

Enquiries and lost property Phone - 8238 3053

135466 Pty Ltd

3 Frank Collopy Court
Adelaide Airport SA 5950
Phone - 13 54 66

Passenger Transfer Services Pty Ltd

Trading as:

• Book Rides Australia
• Grandeur Limousines

Phone - 8357 8082
www.bookridesaustralia.com
bookrides@bigpond.com

Didi Mobility (Australia) Pty Ltd

Trading as:

• Didi Mobility (Australia) Pty Ltd

Customer Service Hub: Suite 2A
136 The Parade
Norwood SA 5067

Email: help.driver@au.didiglobal.com

Get Picked Up

Phone - 1300 648 688
www.gpu.travel
info@gpu.travel

Ladies Let’s Roll Pty Ltd

Trading as:

• Shebah

Phone: (03) 8640 9954
www.shebah.com.au

Pickme Now

Phone: 7083 8339
https://pickmenow.au
info@pickmenow.au

Quicoo Pty Ltd

Trading as:

• Quicoo Rides

Level 24, 91 King William Street,
Adelaide, SA 5000
Phone: 1300 1QUICOO (1300 178 426)
Customer Support: support@quicoo.com
Driver Support: driversupport@quicoo.com

SuburbanGo

432 Churchill Road
Kilburn SA 5084
Phone - 13 99 13

ROOO

Adelaide SA 5000
Phone - 0481 700 934
info@rooo.com.au
www.rooo.com.au

TreeMs Services

Trading as:

• TreesMs (Transport) Services

Phone - 0406 260 050

Uber

Trading as:

• Uber Premium
• UberX

www.uber.com

Unity

Phone - 1300 894 895
Phone - 8127 777
bookings@unityes.com

Snap Ride Pty Ltd

Trading as:

• Snap Ride

2015 Anderson Road
Karratha Industrial Estate WA 6714
Phone - 0422 938 629
www.snapride.app
Email: ceo@snapride.net.au