Each year passengers take more than eight million trips in Adelaide using personalised or point-to-point passenger transport services, where a driver and vehicle are provided to transport customers on the route they choose, at a time that suits them.

The state government is responsible for ensuring that all passenger transport drivers, vehicles and services operate in accordance with the Passenger Transport Act 1994 and Passenger Transport Regulations 2009.

Accreditation of these services is assessed by the Department for Infrastructure and Transport (DIT), through the Accreditation and Licensing Centre, which ensures appropriate standards of customer service and stringent safety requirements are in place.

Passenger service accreditation

The purpose of accreditation is to ensure that safety, efficiency and competency standards are met.

There are different standards and requirements for operators, drivers and vehicles depending on the type of passenger transport service being provided.

In some cases, you may need accreditation as both an operator and a driver.

In all instances, the operator is responsible for the vehicle or vehicles used for a passenger transport service. This includes arranging vehicle inspections and insuring the vehicle for passenger transport.

Accredited booking services

    Metropolitan taxis

    Adelaide Independent Taxis

    99 Henley Beach Road
    Mile End
    Phone - 13 22 11
    www.aitaxis.com.au/

    Suburban Taxis

    432 Churchill Road
    Kilburn
    Phone - 13 10 08
    www.suburbantaxis.com.au

    13CABS (Yellow Cabs) trading as

    • 13CABS
    • Lime Taxis

    3 Frank Collopy Court
    Adelaide Airport SA 5950
    Phone - 13 22 27
    www.yellowadelaide.com.au

    Ingogo (taxi booking app)

    205 Henley Beach Road
    Torrensville SA 5031
    Phone - 1300 00 TAXI
    www.ingogo.com.au

    Rydo Technologies Pty Ltd

    Trading as:

    • Rydo

    Phone - (02) 9667 2028
    www.rydo.com.au
    support@rydo.com.au

    Access taxis

    Adelaide Access

    432 Churchill Road
    Kilburn
    Phone - 8400 6266
    www.suburbantaxis.com.au

    Chauffeured vehicle service

    135466 Pty Ltd

    Trading as:

    • 13Limo

    3 Frank Collopy Court
    Adelaide Airport SA 5950
    Phone - 13 54 66

    Book Rides Australia

    Phone - 8357 8082
    www.bookridesaustralia.com
    bookrides@bigpond.com

    Driving Miss Daisy - Companion Driving Services

    www.drivingmissdaisy.com.au

    Equity Transport Pty Ltd

    Trading as:

    Suite 4, 4-8 Goodwood Road
    Wayville SA 5034
    res@hughes.com.au

    Q Car Australia Pty Ltd

    Trading as:

    • Q Car

    Phone - 8373 1200
    Mobile - 0422 400 323
    bookings@qcar.com.au

    Seven Star International Trading Pty Ltd

    Trading as:

    • Seven Star Passenger Service

    Unit 10A Welland  Avenue
    Welland SA 5007
    Phone - 8377 7606
    admin7@sevenstarpassengerservice.com.au

    SuburbanGo

    432 Churchill Road
    Kilburn SA 5084
    Phone - 13 99 13

    RRS Hire Cars and Tours Pty Ltd

    Trading as:

    • Marquee Limousines

    Phone - 8155 5053
    bookings@marqueelimousines.com

    Chauffeured (rideshare) service

    135466 Pty Ltd

    3 Frank Collopy Court
    Adelaide Airport SA 5950
    Phone - 13 54 66

    Book Rides Australia

    Phone - (08) 8357 8082
    www.bookridesaustralia.com
    bookrides@bigpond.com

    Didi Mobility (Australia) Pty Ltd

    Trading as:

    • Didi Mobility (Australia) Pty Ltd

    Customer Service Hub: Suite 2A
    136 The Parade
    Norwood SA 5067

    Email: help.driver@au.didiglobal.com

    Ladies Let’s Roll Pty Ltd

    Trading as:

    • Shebah

    Phone: (03) 8640 9954
    www.shebah.com.au

    OLA Australia Pty Ltd

    Trading as:

    • OLA

    Level 2
    11 York Street
    Sydney NSW 2000
    Email: support.au@olacabs.com

    Snap Ride Pty Ltd

    Trading as:

    • Snap Ride

    1/ 1009 Coolawanyah Road
    Karratha Industrial Estate WA 6714
    Phone - 0422 938 629
    www.snapride.com.au
    Email: support@snapride.com.au

    SuburbanGo

    432 Churchill Road
    Kilburn SA 5084
    Phone - 13 99 13

    Uber

    Trading as:

    • Uber Premium
    • UberX

    www.uber.com


    Page last updated 17 May 2022

    Provided by:
    Department for Infrastructure and Transport
    URL:
    https://www.sa.gov.au/topics/driving-and-transport/industry-services/taxi-and-passenger-transport/passenger-services
    Last Updated:
    17/05/22
    Printed on:
    21/05/22
    Copyright statement:
    SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2022
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