Operating a passenger transport business

Operator accreditation is valid for 5 years, subject to annual instalment payments, and is required by any person or company responsible for the operation of a passenger transport service. This includes:

  • the registered owner of one or more vehicles used for passenger transport
  • in the case of a company, each director and other interested persons.

When you apply for operator accreditation, the following are considered:

  • the safety of passengers and the public
  • service to passengers
  • vehicles and equipment.

All individuals and company directors listed on a company extract must either supply a national police certificate (NPC) or hold a current driver accreditation when lodging an application for operator accreditation. Lodge your application for an NPC with SA Police or interstate police authority.

Operator accreditation vehicle categories

Metropolitan taxis

  • Metropolitan taxis display a distinct taxi number plate, taxi company name and have a taxi roof sign on top of the vehicle.
  • A taxi may be hired by booking through a designated taxi company, at a taxi-cab rank or hailed from the side of the road.
  • Metropolitan taxis (General) have an age limit of 10 years.
  • Access Taxis have an age limit of 14 years.
  • Taxi driver (TX) accreditation is required to drive a metropolitan taxi.

Country taxis

  • Country taxis display a distinct taxi number plate, taxi company or trading name and have a taxi roof sign on top of the vehicle
  • A taxi may be hired by booking through a designated taxi company/operator, at a taxi-cab rank or hailed from the side of the road.
  • Country taxis have an age limit of 15 years and are subject to an annual roadworthy inspection.
  • Small passenger (SP) or taxi driver (TX) driver accreditation is required to drive a country taxi.

Large passenger vehicles

  • Stretch limousines that are accredited as large passenger vehicles and have a seating capacity of 13 or more (including the driver) will be allowed extensions beyond the existing age limit of 25 years. Age limit exemptions will be allowed in certain circumstances. However, an age limit exemption cannot be granted beyond 30 years.
  • Large passenger vehicles may be booked for tours, corporate work or private hire. Some may provide route services under contract or approval to the government.
  • All drivers of large passenger vehicles must hold an unrestricted drivers licence class of LR, MR, HR, HC or MC.
  • Large passenger (LP) driver accreditation is required to drive a vehicle with 13 seats or more (including the driver). LP driver accreditation does not cover SP (small passenger) driver accreditation.

Small passenger vehicles - chauffeur metropolitan

  • Chauffeur plated metropolitan vehicles can provide a point-to-point service, including bookings for corporate and government work or private hire. They may also do special events and tours.
  • Chauffeur metropolitan vehicles have blue and white chauffeur number plates and can be booked through an accredited booking service or directly with an operator. Vehicles cannot be hailed from the side of the road and they cannot stop in a taxi-cab rank.
  • Chauffeur plated vehicles are subject to an annual roadworthy inspection and have an age limit of 10 years.
  • There is no maximum vehicle age limit for stretch limousines with a capacity of 12 seats or less, including the driver, that are accredited as small passenger vehicles.

Small passenger vehicles - rideshare

  • Rideshare vehicles with private number plates must be booked through an accredited booking service, generally a mobile - eg smartphone application. Trips cannot be booked directly with a driver or operator.
  • Rideshare vehicles cannot be hailed from the side of the road and they cannot stop in a taxi-cab rank.
  • Rideshare vehicles must display the accredited booking service signage and blue and white 'PV' sticker.
  • Rideshare vehicles are subject to an annual roadworthy inspection and have an age limit of 10 years.

Small passenger vehicles - chauffeur non-metropolitan

This category applies to services outside the ‘Metropolitan Adelaide Boundary’ under the Passenger Transport Act 1994. The category enables an operator to use a vehicle until it is 15 years of age and is subject to an annual roadworthy inspection.

Small passenger vehicles - chauffeur special purpose

  • Special purpose chauffeur vehicles provide a personalised service to passengers wishing to book a car and driver for a special event - eg a wedding  or a tour. They cannot provide a point-to-point service.
  • A special-purpose chauffeured vehicle must be booked. They cannot be hailed from the side of the road. They cannot stop at a taxi-cab rank.
  • Vehicles in this category are limited by the kilometres to be travelled both per annum (40,000) and overall (320,000) and are subject to an annual roadworthy inspection.
  • The vehicle age limit is 15 years. An age limit exemption may be considered in certain circumstances where the condition or type of vehicle is an integral component of the service (classic, veteran or vintage). Any exemption takes into consideration the plan of operation and is subject to legislative requirements.
  • Stretch limousines have an age limit of 15 years. Applications can be made for an exemption to operate beyond 15 years, up to a maximum age of 20 years if the vehicle meets appropriate standards for passenger safety and comfort. The maximum operating age of a stretch limousine cannot be further extended beyond 20 years.

Motorbike

  • Motorbike accreditation allows passengers to book a motorbike and rider and be taken for a journey, usually a tour or special event journey. Contact Accreditation and Licensing for licensing requirements.
  • Motorbikes are subject to an annual roadworthy inspection and have an age limit of 15 years.

Horse-drawn

  • Horse-drawn accreditation applies to horse and carriage journeys where a passenger may book the service beforehand and engage the operator of the horse-drawn service for special events or for tourism services. Contact Accreditation and Licensing for licensing requirements.
  • Horse-drawn carriages are subject to an annual roadworthy inspection.

How to apply for operator accreditation

Complete the application for operator accreditation (551.3 KB PDF) form and submit it with a plan of operation (357.6 KB PDF) to Accreditation and Licensing.

All individuals must provide a National Criminal History Check when an application for operator accreditation is lodged. You can obtain this from any provider accredited by the Australian Criminal Intelligence Commission, including online providers.

Certificates older than 3 months from the date issue will not be accepted.

If you hold current driver accreditation, you will not be required to supply a new National Criminal History Check.

Accredited operator responsibilities

As the accredited operator you are responsible for insurance, plan of operation and vehicle inspections.

Insurance

It is a requirement of operator accreditation to arrange the following insurances issued by a company incorporated in Australia:

  • public liability Insurance for a minimum of $5 million
  • third party property or comprehensive insurance
  • compulsory third party Insurance for a public passenger transport vehicle.

Plan of operation

You must complete and submit a plan of operation  (357.6 KB PDF) with your application, to Accreditation and Licensing, with a summary of the service you wish to provide

If there are any significant variations to the nature of the service, or a new vehicle is added, a new plan of operation must be submitted with details of the changes.

Vehicle inspections

Periodic vehicle Inspections must be conducted by an approved inspection station. Approved vehicles are issued with an inspection sticker to indicate that the vehicle has met the requirements of the SA government.

New small passenger vehicles, country taxis and metropolitan taxis being registered for the first time may be eligible for an exemption from their initial inspection.

Taxis

  • six-monthly vehicle inspections
  • unlimited kilometres
  • seating capacity for 4 passengers plus driver and sufficient space for luggage
  • Metropolitan taxis (General) have an age limit of 8 years. However, can apply for an exemption to operate up to a maximum of 10 years in exceptional circumstances, where supply chain issues have delayed delivery of a vehicle.
  • Access Taxis have an age limit of 10 years. As is the case currently, applications can be made for an exemption to operate up to 10 years and 6 months in exceptional circumstances, where supply chain issues have delayed delivery or modification of a vehicle.

Before a taxi can operate on the road it must be fitted with:

  • a taxi meter
  • a roof sign (dome light)
  • audio and video (CCTV).

The equipment and installation must be provided through an approved taxi technician.

Metropolitan chauffeur vehicles

  • annual vehicle inspections
  • unlimited kilometres
  • maximum vehicle age of 8 years
  • seating capacity for 4 passengers plus driver

Rideshare vehicles

  • annual vehicle inspections
  • unlimited kilometres
  • maximum vehicle age of 8 years
  • seating capacity for 4 passengers plus driver

Special purpose vehicles

  • annual vehicle inspections
  • kilometre limit of 40,000 km per annum and 320,000 km total
  • maximum vehicle age of:
    • 15 years for 4WD/off-road, motorbike, novelty and traditional vehicles
    • veteran, vintage or classic vehicles may exceed the 15-year limit with approval
    • Stretch limousines have an age limit of 15 years. Applications can be made for an exemption to operate beyond 15 years, up to a maximum age of 20 years if the vehicle meets appropriate standards for passenger safety and comfort. The maximum operating age of a stretch limousine cannot be further extended beyond 20 years.

Large passenger vehicles

  • annual vehicle inspections
  • unlimited kilometres
  • maximum vehicle age of 25 years

Approved inspection stations

Taxis, chauffeured, special purpose and rideshare vehicles

Royal Automobile Association (RAA)
101 Richmond Road
Mile End
Phone: 8202 4643 for RAA specialised vehicle inspections

Rightways Automotive Services (RAS)
45 South Road
Hindmarsh
Phone: 8340 7233

Redbook Inspect
334 Regency Road
Prospect
Phone:1300 373 992

Stretch limousines need to be inspected at the Department’s Vehicle Inspection facility at Regency Park.

Contact Regency Park inspection station on 13 10 84 to arrange an inspection of stretch limousines.

Horse-drawn vehicles

Contact Regency Park inspection station on 13 10 84 to arrange an inspection of the carriages. The inspections can be done at Regency Park or country inspections can be arranged by appointment. Horses must undergo a veterinary check.

Large passenger vehicles

Contact Regency Park inspection station on 13 10 84 to arrange an inspection of large passenger vehicles.

Country clients should make arrangements through Regency Park.

Passenger transport application forms

    Operator accreditation

    Booking services

    Other forms

    Vehicle Age Exemption

    An operator may apply for an age limit exemption for stretch limousines that are accredited as large passenger vehicles.

    To apply for an age exemption, operators must submit and MR327 - Application to operate a vehicle beyond the maximum vehicle age limit (269.3 KB PDF) together with a current Certificate of Inspection.

    Age limit exemptions will be allowed in certain circumstances. However, an age limit exemption for stretch limousines that are accredited as large passenger vehicles cannot be granted beyond 30 years.

    Contact Accreditation and Licensing

    Email: dit.alconline@sa.gov.au

    Phone: 7109 8117

    In person: at any Service SA Centre

    Post:
    Accreditation and Licensing
    GPO Box 1533
    Adelaide SA 5001


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    Page last updated 19 March 2026

    Provided by:
    Department for Infrastructure and Transport
    URL:
    https://www.sa.gov.au/topics/driving-and-transport/industry-services/taxi-and-passenger-transport/operator-accreditation
    Last Updated:
    19/03/26
    Printed on:
    12/06/26
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