South Australian driver's licence details may be exposed:
- through a data breach
- if you're a victim of identity theft.
If your SA driver's licence details have been exposed, you can replace your licence card.
What a replacement licence does
When you replace your licence, your licence number will remain the same but your card number will change.
The card number is a unique security number on the back of your driver's licence. It's needed to pass a Document Verification Service (DVS) check.
It's recommended that you only replace your licence card if both your driver's licence number and card number were exposed.
Replace online
Log in to mySAGOV using a browser - not the mobile app. Select Start now.
Fee: $20
What happens next
When you replace online, your new card will be posted to you.
If you use the mySAGOV app, your digital licence will display the new unique card number immediately, and can be used until you receive your new licence card.
Document Verification Service (DVS) checks
A DVS check is used by institutions such as banks to verify a person's identity.
When verifying a driver's licence, the DVS requires both the licence number and card number to be provided.
Replacing your licence and thereby changing the card number protects you from any unauthorised DVS checks using the old licence card’s information.
If your licence has been replaced or renewed since the licence details were provided to the organisation that has suffered a data breach, you may not need to replace your licence.
Changing your driver's licence number
If you prefer to change both your driver's licence number and your card number, you can apply to change your licence number instead.
Complete the change of licence number form
You'll need to take the form to a Service SA centre along with evidence that your personal details have been compromised. A $20 fee applies.
Need help?
Other services
Replace a lost driver's licence card
Other websites
Visit IDCARE if you have been affected by a data breach and need additional support.
