New Screening Organisation Portal

The new screening portal is now live.

If you already have an organisation portal set up, login to access and manage your checks.

If you have not previously had an organisation account for screening checks, learn how to register as an organisation for screening checks.

New process videos

The videos show how to do common tasks in the new portal.

Screening Unit new portal instruction videos - YouTube playlist

Learn how to:

• access your existing organisation screening portal account
• initiate a worker screening application for an employee or volunteer
• conduct a person search and register an interest in a Working with Children Check
• set organisation communication preferences.

The new portal will be easier to use, with clearer instructions to guide you.

Updated user roles

Site Administrators are able to set communication and notification preferences.

The Verifying Officer role has been removed.

• Organisations will no longer verify identity in the portal.
• There is improved identity verification options for volunteers and employees in a new individual portal.
• Verifying Officers have become Requesting Officers.

28-day application rule

In the new system applications must be submitted within 28 days of being started. This helps keep your portal up to date and removes old or incomplete applications.

Fee required for each screening

Each screening check will require its own application and fee.

You can still request more than one check at the same time. A separate application and fee will apply for each check.

Simple upgrades

You'll be able to initiate an upgrade from a Volunteer to a Paid Employment check, simply by paying the fee. No need to start a whole new check, and the upgrade will apply instantly.

Payment options

If your organisation pays by credit card you must pay when the application is started.

You can also:

• apply to be invoiced
• choose for the applicant to pay.

New reporting and bulk options

You will be able to:

• view and download reports in the portal
• export the data you need
• start multiple checks at once.

This helps save time, especially for larger organisations.

NDIS Worker Checks

You’ll be able to initiate NDIS Worker Check applications for your employees and volunteers.

Child Safe Environment Compliance Statement

You'll be able to:

• submit a Child Safe Environment Compliance Statement via your portal
• update your statement via your portal.

Sole traders who work with children need to:

• set up an organisation portal
• register an interest in their own Working with Children Check.

If you’ve paid for an employee application and it hasn’t been completed:

• it will move to the new system if it's less than 5 months old
• it will be available for 28 days after the move
• after 28 days, it will be cancelled and fees are non-refundable.

Volunteer applications

Incomplete volunteer applications will not be moved to the new system.

Volunteer applications not submitted before the new system goes live will need to be restarted.

Organisations who were actively using the portal to manage any of the following checks were moved into the new system:

• Working with Children Checks
• NDIS Worker Checks
• Aged Care Sector Employment Checks.

Organisations were sent an email from the Screening Unit, including instructions for accessing the new portal.

Who weren't moved to new system

Organisations were not moved to the new system if they:

• were not actively using the portal
• had no current Working with Children Check registrations of interest
• were not using the portal to start applications for volunteers and employees.

If your account was not moved to the new system, you'll be able to create a new one.