If you need help understanding retirement village living in South Australia, several organisations provide free, independent information and support. They can answer questions, explain your rights, and guide you to services that meet your needs.
Office for Ageing Well
Office for Ageing Well administers South Australia’s retirement village legislation.
It can help you with general information about retirement village living, explain your rights and responsibilities.
Phone: (08) 8204 2420
Email: retirementvillages@sa.gov.au
Aged Rights Advocacy Service (ARAS)
The ARAS - Retirement Village Advocacy Program - is funded by Office for Ageing Well to provide independent advocacy and support at no charge for retirement village residents who need help resolving concerns or understanding their rights.
They offer confidential, independent advice and can help you take steps to address issues with the village operator.
Phone: (08) 8232 5377
Country toll free: 1800 700 600
Email: aras@agedrights.asn.au
Website: www.sa.agedrights.asn.au
Catalyst Foundation
Catalyst Foundation is a free community information service.
It provides guidance on housing options for older South Australians, including retirement villages, independent living units, serviced apartments, community housing, residential parks and aged care facilities.
Phone: (08) 8168 8776
Free call: (SA country): 1800 636 368
Email: information@catalystfoundation.com.au
Website: www.catalystfoundation.com.au
South Australian Retirement Villages Residents’ Association (SARVRA)
SARVRA represents the interests of retirement village residents.
The association offers information, advice and advocacy to help residents understand their rights and participate in village life.
Contact via COTA SA
Phone:
- General enquires - 0415 311 501
- Membership enquiries - 0421 132 319
Website: www.sarvra.asn.au
Aged Care Alternatives
Aged Care Alternatives helps older people, families and carers understand and navigate the aged care system, including when a resident needs to move into aged care.
Phone: (08) 8306 4400
Email: info@agedcarealternatives.net.au
Website: www.agedcarealternatives.net.au
