Sign up or manage direct debit

Renew your registration monthly, quarterly or annually by direct debit with a mySAGOV account. Create an account if you don't already have one.

To sign up for direct debit, there must be at least one month's registration remaining for the vehicle. If this is not the case, a one month renewal, payable by credit card, will be required to complete the direct debit request. This allows enough time before the registration expires to notify you if a payment cannot be processed.

If the registration has expired, the one month renewal option is not available and the registration must be renewed for three months before signing up to direct debit.

You'll need to provide:

  • bank account or credit card details
  • a preferred contact method - ie email or SMS.

Cost

When setting up a direct debit agreement you'll be advised of the fees for monthly, quarterly or annual payments. You can also use the online calculator to calculate the renewal cost.

What happens next

You'll receive an email or SMS before the payment is debited. This so you can make sure there are sufficient funds in the account.

If the first attempt fails, you'll receive email or SMS advising that a second attempt will be made. Reasons for a failed payment include:

  • insufficient funds
  • the owner has outstanding fines
  • a defected or written off notification recorded.

If the payment fails on two consecutive occasions, the nominated registration will be removed from direct debit and a registration renewal notice will be sent.

Once a registration is enrolled for direct debit, a registration renewal notice and registration details certificate will no longer be sent by post.  Access a copy of these documents in your mySAGOV account.

Update direct debit details

You can update the following in your mySAGOV account:

  • bank account or credit card (including expiry date)
  • nominated CTP insurer
  • renewal period (monthly, quarterly or annually)
  • preferred contact method
  • Input Tax Credit (ITC) entitlement.

How to update your bank account or card details for direct debit

If you have a new expiry date for your card, you can update an existing payment method.  Once you have updated your payment method, any direct debit agreements using this payment method will be updated.

If you have a new card, or want to change payment preferences, you can add a new payment method. To make sure your registrations on direct debit use this new payment method, you'll also need to update the direct debit agreement.

To get started:

  1. Log in to your mySAGOV account
  2. Select My account
  3. Select Payment methods

To update an existing payment method:

  1. Under Your payment methods, select the payment method you wish to update
  2. Select Update
  3. Enter your new bank account or credit card details and select Save

To add a new payment method:

  1. Under Add a new payment method, select the payment type you wish to add
  2. Select Next
  3. Enter your new bank account or credit card details and select Save
  4. Now, to update your direct debit agreement, go to the Home screen in your account.
  5. Select Vehicle list
  6. Select Modify multiple vehicles on direct debit
  7. Select the vehicles you want to use the new payment method and select Continue
  8. Select the new payment method from the drop-down list and select Continue
  9. Select I agree
  10. Select Finish

Remove a registration from direct debit

To remove a registration from direct debit:

  1. Log in to your mySAGOV account
  2. Select Vehicle list
  3. Select Remove multiple vehicles from direct debit
  4. Select the vehicles you want to remove from direct debit and select Continue
  5. Confirm the vehicles to be removed from direct debit and select Continue
  6. Select Finish

Alternatively, the direct debit will automatically stop if:

Contact Service SA

Online

Only send general enquiries online. Service SA will respond within three working days.

If the matter is urgent or is specifically about your current licence or registration, phone or visit a customer service centre instead.

Enquire now

Phone

Call Service SA between 9:00 am and 5:00 pm Monday to Friday, excluding public holidays:

In person

Service SA Customer Service Centre locations and opening hours.


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Page last updated 13 December 2022

Provided by:
Department for Infrastructure and Transport
URL:
https://www.sa.gov.au/topics/driving-and-transport/registration/vehicle-registration/renewals/set-up-direct-debit-payments
Last Updated:
13/12/22
Printed on:
08/02/23
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2023
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