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Renew your registration monthly, quarterly or annually by direct debit with a mySA GOV account.
To sign up for direct debit, there must be at least one month's registration remaining for the vehicle. If this is not the case, a one month renewal, payable by credit card, will be required to complete the direct debit request. This allows enough time before the registration expires to notify you if a payment cannot be processed.
If the registration has expired, the one month renewal option is not available and the registration must be renewed for three months before signing up to direct debit.
You'll need to provide:
- bank account or credit card details
- a preferred contact method - ie email or SMS.
Video - How to set up direct debit
Cost
When setting up a direct debit agreement you'll be advised of the fees for monthly, quarterly or annual payments. You can also use the online calculator to calculate the renewal cost.
What happens next
You'll receive an email or SMS before the payment is debited. This so you can make sure there are sufficient funds in the account.
If the first attempt fails, you'll receive email or SMS advising that a second attempt will be made. Reasons for a failed payment include:
- insufficient funds
- the owner has outstanding fines
- a defected or written off notification recorded.
If the payment fails on two consecutive occasions, the nominated vehicle will be removed from direct debit and a registration renewal notice will be sent.
Once a vehicle is enrolled for direct debit, a registration renewal notice and registration details certificate will no longer be sent by post. Access a copy of these documents in your mySA GOV account.
Update direct debit details
You can update the following in your mySA GOV account:
- bank account or credit card (including expiry date)
- nominated CTP insurer
- renewal period (monthly, quarterly or annually)
- preferred contact method
- Input Tax Credit (ITC) entitlement.
If you update your bank account or credit card details, the direct debit agreement for all affected vehicles will require updating.
Remove a vehicle from direct debit
Log in to your mySA GOV account to remove a vehicle from direct debit.
Alternatively, the direct debit will automatically stop if:
- the registration is cancelled
- a notice of disposal is lodged
- the registration is transferred to a new owner.
Contact Service SA
Online
Only send general enquiries online. Service SA will respond within three working days.
If the matter is urgent or is specifically about your current licence or registration, phone or visit a customer service centre instead.
Phone
Call Service SA between 9:00 am and 5:00 pm Monday to Friday, excluding public holidays:
- 13 10 84
- +61 8 8463 3490 (overseas callers).
In person
Service SA Customer Service Centre locations and opening hours.
