Pay your registration by direct debit with a mySAGOV account. You can set up monthly, quarterly or annual direct debit payments. Create an account if you don't already have one.
To sign up to direct debit, you must:
- be at least 18 years old
- have at least one month's registration remaining - this is because payments are debited one month before the expiry date, allowing enough time to notify you if your payment cannot be processed.
If there is less than one month's registration remaining, you can make a one month renewal payment to complete the direct debit request.
If the registration has expired, the one month renewal option is not available and the registration must be renewed for three months before signing up to direct debit.
You'll need to provide:
- bank account or credit card details
- a preferred contact method - ie email or SMS.
Cost
When setting up direct debit you'll be advised of the fees for monthly, quarterly or annual payments. You can also use the online calculator to calculate the renewal cost.
What happens next
You'll receive an email or SMS before the payment is debited. This is so you can make sure there are sufficient funds in the account.
If the first attempt fails, you'll receive email or SMS advising that a second attempt will be made. Reasons for a failed payment include:
- insufficient funds
- there are outstanding fines
- a defect or written off notification is recorded.
If the payment fails on two consecutive occasions, the nominated registration will be removed from direct debit and a registration renewal notice will be sent.
Once a registration is enrolled for direct debit, a registration renewal notice and registration details certificate will no longer be sent by post. Access a copy of these documents in your mySAGOV account.
Manage direct debit details and payment method
You can update the following in your mySAGOV account:
- your payment method eg bank account or credit card details (including expiry date)
- nominated CTP insurer
- renewal period (monthly, quarterly or annually)
- preferred contact method
- Input Tax Credit (ITC) entitlement.
How to update your payment method
If you have a new expiry date for your card, you can update an existing payment method. Once you have updated your payment method, any direct debit agreements using this payment method will be updated automatically.
If you have a new card (with different card numbers) or want to switch to a different payment method, eg bank account, you can add a new payment method. To make sure your registrations on direct debit use this newly added payment method, you'll also need to update the direct debit agreement for each registration.
To get started:
- Log in to your mySAGOV account
- Select My account
- Select Payment methods
To update an existing payment method:
- Under Your payment methods, select the payment method you wish to update
- Select Update
- Enter your new bank account or credit card details and select Save
To add a new payment method:
- Under Add a new payment method, select the payment type you wish to add
- Select Next
- Enter your new bank account or credit card details and select Save
- Now, to update your direct debit agreement, go to the Home screen in your account.
- Select Vehicle list
- Select Modify multiple vehicles on direct debit
- Select the vehicles you want to use the new payment method and select Continue
- Select the new payment method from the drop-down list and select Continue
- Select I agree
- Select Finish
Remove a registration from direct debit
To remove a registration from direct debit:
- Log in to your mySAGOV account
- Select Vehicle list
- Select Remove multiple vehicles from direct debit
- Select the vehicles you want to remove from direct debit and select Continue
- Confirm the vehicles to be removed from direct debit and select Continue
- Select Finish
Alternatively, the direct debit will automatically stop if:
- the registration is cancelled
- a notice of disposal is lodged
- the registration is transferred to a new owner.
Contact Service SA
Online
Only send general enquiries online. Service SA will respond within three working days.
If the matter is urgent or is specifically about your current licence or registration, phone or visit a customer service centre instead.
Phone
Call Service SA between 9:00 am and 5:00 pm Monday to Friday, excluding public holidays:
- 13 10 84
- +61 8 8226 0206 (overseas callers).
In person
Service SA Customer Service Centre locations and opening hours.
