Evidence of identity
You need to provide proof of your identity when you:
- apply for a South Australian driver's licence or boat licence
- renew your licence and are unable to produce your South Australian driver's licence
- transfer an interstate or approved foreign licence
- apply for a replacement licence where it has been cancelled, lost, stolen, destroyed or defaced
- change your name
- apply to register a vehicle or vessel in your name for the first time
- apply for a proof of age card.
You will be asked to provide consent to your document(s) being checked with the document issuer or official record holder using third party systems for the purpose of confirming your identity.
Telephone 13 10 84 for more information.
Types of evidence required
You need to provide at least three evidence of identity documents, either one primary and two secondary documents or two primary and one secondary documents. These documents together must show your:
- full name
- date of birth
- signature, and
- current South Australian residential address
- evidence of change of name if you have changed your name or your name is different to the documents presented.
If the three documents you present do not provide evidence of your current South Australian address you will need to present a further document that does.
If your document(s) only show your middle name(s) as an initial(s), you will need to present another acceptable primary document which shows what the initial stands for.
You need to provide original documents.
Photocopies, certified extracts of original documents and commemorative certificates are not acceptable.
Translations from an approved translator based in Australia must also be presented if the documents are not in English.
If you can't provide sufficient documents
If you are genuinely unable to provide acceptable documents, you may need to produce an alternative document or to complete a non-standard evidence of identity verification form.
Please phone 13 10 84 for more information.
Inconvenience or expense is not a satisfactory reason for this exemption.
Primary documents (commencement of identity in Australia)
All primary evidence of identity documents must be in hard copy/physical format or presented with a hard copy/physical document:
- current Australian passport or one that has expired within the previous three years
- current New Zealand passport (where the Australian visa cannot be verified)
- Australian Births, Deaths and Marriages Office-issued full birth certificate showing parental details (A commemorative certificate, or extract is not acceptable.)
- current Australian visa (with a foreign passport and accompanied by a visa grant notice) or an electronic travel authority (with a foreign passport)
- Australian government ImmiCard (current or expired) (Evidence of Immigration Status or Australian Migration Status or Permanent Resident Evidence or Residence Determination) issued by the Department of Home Affairs
- Australian Citizenship Certificate, Certificate of Naturalisation
- Declaratory Certificate of Australian Citizenship
- Evidentiary Certificate of Australian Citizenship
- Citizenship by Descent extracts (formerly Registration of Citizenship by Descent) or Adoption in accordance with the Hague convention on inter-country adoption certificate issued by the Department of Home Affairs
- document for travel to Australia issued by the Department of Home Affairs
- Certificate of Identity or a United Nations Convention Travel Document (Titre de Voyage) issued by the Australian Passport Office (Department of Foreign Affairs and Trade)
- photograph and/or signature stored on the Registrar of Motor Vehicles database
- South Australian proof of age card (issued after 9 October 2006)
- South Australian or Federal Police Officer photo identity card
- current interstate photo driver’s licence or learner’s permit.
Secondary documents (use of identity in Australia)
Secondary evidence of identity documents may be either in hard copy/physical or digital format - electronic statements accessed through your account on an app on your device (eg mobile phone or tablet) and internet-printed statements are acceptable:
- expired (no limit) New Zealand passport (where the Australian visa cannot be verified)
- current Medicare card, Centrelink Pensioner Concession Card, Health Care Card or Department of Veterans’ Affairs entitlement card that shows your name (may include other persons’ names)
- interstate equivalent of the South Australian proof of age card issued by an interstate government authority (issued within the previous ten years)
- employee photo identity card issued by a state/territory or commonwealth government agency (issued within the previous five years)
- current credit or debit or account card from a bank, building society or credit union that shows your embossed or printed name and signature, or a passbook (up to 12 months old)
- account statement or a letter from a bank, building society or credit union on the institution’s letterhead or with the institution’s stamp (up to 12 months old)
- letter from the Australian Taxation Office (which includes your tax file number), Centrelink or Medicare on the institution’s letterhead or with the institution’s stamp (up to 12 months old)
- current Australia Post issued Keypass ID Card (issued on or after 2 October 2017 (i.e. must feature red and white Australia Post logo at top left)
- phone, internet, gas, electricity or water bill on the institution’s letterhead or with the institution’s stamp (up to 12 months old)
- council rates or land valuation notice (up to12 months old)
- contract of sale, lease arrangement or rental receipt for your place of residence (up to two years old)
- Australian Defence Force photo identity card (excluding civilian staff and family)
- current Defence Housing Agreement
- evidence of enrolment to vote from Australian Electoral Commission (up to two years old)
- Australian Taxation Office tax assessment (previous or current financial year)
- student identity document from an Australian educational institution with a photograph and/or signature (current or expired up to 12 months)
- certificate or statement of enrolment from an educational institution (up to 12 months old)
- letter signed by the principal/deputy principal/head of school or a person with authority to sign for the principal/deputy principal/head of school of a recognised educational institution, on the institution’s letterhead (up to 12 months old)
- school report, certificate of accomplishment or enrolment issued by a secondary school in South Australia (up to six months old)
- occupational licence (SafeWork SA or Consumer and Business Services) showing photograph
- armed services discharge document (up to 12 months old)
- Australian-issued security guard or crowd controller licence showing photograph
- Australian-issued firearms licence showing photograph.
Evidence of change of name
All acceptable evidence of change of name documents must only be in hard copy/physical format.
The following documents must be presented to change your name:
- full evidence of identity in either your current or former name (or an Australian driver’s licence or a South Australian proof of age card issued after 9 October 2006)
AND one of the following documents (which shows both names and proves a link between your current name and your previous name).
- birth certificate issued by an Australian Births, Deaths and Marriages office, showing name at birth and the new name. Note, Australian-born customers must obtain your certificate from the BDM in the state you were born
- marriage certificate issued by an Australian Births, Deaths and Marriages office. Nnote: you must obtain your certificate from the BDM in the State you were married)
- change of name certificate issued by an Australian Births, Deaths and Marriages office
- divorce papers (Decree Nisi or Absolute issued by an Australian Court) indicating the name being reverted to
- adoption paper issued by an Australian court
- Australian government ImmiCard (current or expired), Evidence of Immigration Status or Permanent Resident Evidence, or Residence Determination or Australian Migration Status issued by the Department of Home Affairs indicating your previous name on the reverse
- Deed Poll certificate (previously issued by the South Australian Lands Title Registration Office) or interstate equivalent
- Guardianship Order issued by the relevant authority.
Evidence of a body corporate premises address
The following are accepted as evidence of residential address for a body corporate premises:
- contract of purchase, current lease or rental document for relevant premises
- current vehicle registration certificate
- vehicle registration renewal notice
- current council rates notice
- current land tax valuation notice
- water rates notice issued within the last 12 months
- telephone, gas or electricity bill issued within the last six months
- quarterly or yearly Business Activity Statement or Instalment Activity Statement (PAYG) which has been pre-printed with the body corporate/organisation's name and correct address as issued by the Australian Taxation Office, issued within the last 12 months (tax file number must be blacked out where this is shown).
Evidence of a body corporate garaging address
If the garaging address of the vehicle is different from the residential address for the body corporate, evidence of where the vehicle is garaged is required:
- certificate of title
- contract of purchase, current lease or rental document
- Australian Taxation Office assessment notice in relation to the premises for the last or current financial year (please black out your tax file number)
- current council rates notice
- utility account up to six months old.
Requirements for recreational boating
You must meet all the above requirements when applying for a recreational boat registration or licence, with the following exceptions.
- You must provide evidence of your residential address, but this address can be any where within Australia.
- As no photographic or signature records are maintained for recreational boating, full evidence of identity is required for a duplicate copy of a motor boat operator’s licence, special permit to operate a recreational vessel, or a motor vessel registration certificate. If the application for any duplicate is sent by mail, your evidence of Identity documents may be copies certified by a Justice of the Peace.
- An interstate photo motor boat operator’s licence is acceptable as a primary document. If an interstate motor boat operator’s licence does not have a photo, it may be accepted as a secondary document only.
If you are under the age of 15 and are applying for a recreational boat permit you don't need to provide consent for your documents being checked with the document issuer or official record holder using third-party systems, unless consent is provided in writing by your parent or guardian.
Translations explaining what documents are required for evidence of identity:
Contact Service SA
Only send general enquiries online. Service SA will respond within five working days.
If the matter is urgent or is specifically about your current licence or registration, please phone or visit a customer service centre instead.
- Registration and driver's licences - 13 10 84 (8.00 am to 6.00 pm)
- General government information - 13 23 24 (9.00 am to 5.00 pm)
- Overseas callers - +61 8 8463 3490
GPO Box 1533
Adelaide SA 5001