Apply for a Companion Card

A Companion Card is for people with significant and permanent disability. When a cardholder buys a ticket at participating venues and activities in South Australia, their companion or carer will be given free entry.

Who can apply

You can apply for a Companion Card if:

  • you live in South Australia or you reside here under a valid visa
  • you have a lifelong severe or profound disability
  • due to your disability you are unable to participate at most venues and activities without significant  attendant assistance care with mobility, communication, self-care and planning.

Attendant care includes significant assistance with activities where the use of aids, equipment or alternative strategies do not enable you to carry out these activities independently.

It does not include the companion providing only social company or reassurance at events.

How to apply

To apply for a Companion Card:

  • complete the application form (2.2 MB PDF)
  • provide two colour passport sized photos
  • provide supporting evidence such as:
    • contact details of support services eg day programs and respite services
    • current reports from health professionals eg doctor, psychologist, occupational therapist or social worker.
  • post the completed application to:

SA Companion Card
Reply Paid 292
Adelaide SA 5001.

Other ways to obtain an application form

Using your card

To get a second ticket for your companion or carer, free of charge:

  • when you are booking or buying tickets simply show your Companion Card
  • if you are booking over the phone, tell the operator you have a Companion Card before you pay. You will need to show your card once you arrive at the venue.

Where can I use the card

The Companion Card is accepted at a range of venues and activities across South Australia, such as regional shows, sporting venues, tourist attractions, theatres, and cinemas.

Download the SA Companion Card Affiliate List (301.4 KB PDF) to see places you can use your Companion Card.

You can also use your card in any state or territory when on holidays or travelling.

To check interstate affiliates, see the national website.

Update your details or replace a card

Your Companion Card is a lifelong card. This means that you only need to apply once.

So that your details and photograph are up to date you will need to get a new card every 10 years (more frequently for children). Download the Renewal application form (1.5 MB PDF).

If you need to update your details or get a replacement card fill out the Replacement and change of details form (1.9 MB PDF).

Post completed forms to:

SA Companion Card
Reply Paid 292
Adelaide SA 5001.

Other ways to obtain an application form

Make a complaint

If you have a complaint regarding the recognition of your Companion Card or issues regarding access or unfair treatment at venues or activities you should seek to resolve the issue with the business in the first instance.

If you are still not satisfied with the response contact SA Companion Card.


Related information

On this site

Apply to be a Companion Card affiliate

Companion Card - fact sheet (258.3 KB PDF)

Contact

SA Companion Card

Phone: 1800 667 110

Email: DHSCompanionCard@sa.gov.au


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Page last updated 21 July 2021

Provided by:
Department of Human Services
URL:
https://www.sa.gov.au/topics/care-and-support/disability/companion-card/apply-for-a-companion-card
Last Updated:
21/07/21
Printed on:
04/08/21
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2021
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