Public transport companion cards

People with permanent and severe disabilities can apply for a card that enables a carer to accompany them when they use public transport. There are two different types of companion card - one only covers free travel on public transport for a companion, while the other also provides free companion access to selected venues and events.

Companion Card

When a cardholder buys a ticket for themselves at selected venues and facilities around South Australia, it permits their companion free entry to the same event. This includes travel on public transport in metropolitan Adelaide.

Check your eligibility and apply


The Plus One FREE COMPANION card assists people who have severe and permanent impairments which limit their ability to use public transport independently. It allows them to be accompanied by a carer who travels free of charge on all Adelaide Metro bus, train and tram services.

Who can apply

Permanent residents of South Australia who have severe and permanent disabilities which limit their capacity to use public transport independently, can apply for transport assistance.

Before you apply

You may need help from a general practitioner, medical specialist or mobility instructor to complete the application.

You will need one passport-sized colour photograph (head and shoulders), which must be certified by a responsible person who:

  • is 18 years of age
  • has known the applicant for at least 12 months
  • is not related to the applicant by birth or marriage
  • is not in a de facto relationship with the applicant (this includes a same sex relationship)
  • does not live at the applicant's address.

How to apply

1. Application form

Download and complete the application form. (1.3 MB PDF)

2. Lodgement

Return the completed application form, photograph and any supporting documents to:

SATSS Data Processing Services
GPO Box 2830
Adelaide SA 5001

Phone - 1300 360 840

3. Outcome

You will be notified by mail whether your application is successful or not.

Successful applicants will receive information explaining how to use the card and a photo-identification card that must be carried when using public transport.

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Page last updated 1 July 2021

Provided by:
Department for Infrastructure and Transport
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