Investigation agent licence

As an individual or a partner in a business or company, you must hold an investigation licence if you or the the business do collection or inquiry work.

Apply for a licence

You can also change your current licence - eg add the security agent trainer sub-category.

What you'll need

Fees

Who needs a licence

As an individual or a partner in a business or company, you must hold an investigation licence if you or the the business do collection or inquiry work.

Collection work includes:

  • repossessing goods - eg finding and repossessing a vehicle if payments are missed
  • collecting or requesting debt payments
  • serving court orders
  • seizing goods to recovering money - eg for unpaid taxes.

Inquiry work includes:

  • searching for information about a person's character, actions or their work
  • gathering evidence to be used in court.

Process servers don't need a licence. However, to run a business you must be qualified and have no convictions described in the Security and Investigation Agents Regulations 2011.

Licence categories for security and investigation agents (107KB PDF)

Who can apply

Businesses

Sole traders, partners and companies (including directors) can apply unless you have legal restrictions on your work or business, such as bankruptcy, financial receivership, suspended or disqualified trade licence.

You or your company can't apply if you were a director of a company that was wound up to benefit creditors in the last five years, including if you were a director six months before winding-up started.

Employees

Employees can apply if you're qualified and haven't been disqualified or suspended from holding a trade or business licence.

Offences and convictions

You may not be able to register if you (or a director of the company) have been convicted of:

  • Category A offence - serious (indictable) offence of dishonesty
  • Category B offence - summary offence of dishonesty in the last ten years.

Refer to offences and convictions for detail about these types of offences.

What you'll need

Knowledge and experience

Check you have the right knowledge and experience to apply for an investigation agents licence.

If you have a qualification that's no longer recognised, you must apply for recognition of prior learning (RPL).

Companies must have a manager who holds a relevant licence, or more than one manager if their combined licences cover all the company's licence conditions.

Finances

Sole traders, partners in a business and companies must have at least $10,000 in net assets.

You can apply for a restricted licence to work with a licensed business partner if you don’t have all the knowledge and qualifications.

Police clearance

Investigation agents will need to have a National Police Certificate (NPC) no more than 12 months old.

Apply for an NPC - South Australia Police

You don't need an NPC if you:

  • are submitting a personal information declaration - see below for details
  • are director of a company listed on the Australian Stock Exchange
  • have lodged an NPC with CBS in the last year
  • are an overseas resident and have never lived in Australia
  • have held a licence in the last year and are applying for an equivalent licence
  • have already supplied an NPC for a different licence issued under this Act.

Fees

Individual - employee, employee under supervision or security industry trainer

$917.00

  • Interstate or NZ licence recognised in SA

$639.00

Individual -business

$1,313.00

  • Interstate or NZ licence recognised in SA

$1,035.00

Body corporate (company)

$1,888.00

Application for alteration to conditions

$338.00

What happens next

South Australia Police (SAPOL) will contact you to arrange fingerprinting using the email address provided on your application.

Application processing times

Digital licences

You can download your licence or registration to an smart phone or tablet using the mySAGOV app. Hard copies will continue to be issued and it's a good idea to carry these with you until digital licences become widely accepted.

Changes that affect your licence

Notify CBS within 14 days if you have committed an offence or have had legal restrictions placed on your work or business, such as bankruptcy, financial receivership, suspended or disqualified work licence.

You will also need to advise CBS when you:

Interstate licences

Individual workers and contractors (not companies) who hold interstate or overseas licences for occupations that are regulated by Consumer and Business Services (CBS) may be able to apply to have their licence recognised in South Australia (SA).

Check if your interstate or overseas licence is recognised in SA

Information for interstate security or investigation agents working in SA (178.3 KB PDF)

Contact CBS licensing

Email: occupational@sa.gov.au

Phone131 882 and press 4


Page last updated 27 September 2022

Provided by:
Attorney-General's Department
URL:
https://www.sa.gov.au/topics/business-and-trade/licensing/security/investigation-agent-licence
Last Updated:
27/09/22
Printed on:
07/12/22
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2022
Close