You could be disqualified or suspended from driving if you accumulate too many demerit points or commit a traffic offence. You can also be suspended from driving for other reasons, such as not paying outstanding fines.

A number of factors contribute to the type and length of disqualification and alternative options to being disqualified - eg an appeal or good behaviour option. You could be issued two or more disqualifications for the same or multiple offences.

For information about your individual circumstances, call Service SA on 13 10 84.

If you receive a disqualification notice

Disqualification notices are sent by mail and advise the type and period of disqualification. If you are issued an immediate loss of licence notice by the police then a disqualification notice will not be sent to you, however, you will receive confirmation in writing.

What you must do

You must personally acknowledge the disqualification notice and pay the fee within 28 days of the date of issue. You can do this at a Service SA Customer Service Centre or Australia Post outlet

If you don't acknowledge the first notice, a second one will be issued and served on you personally by a South Australian Police or Sheriff's officer and a higher fee is payable.

If the notice can’t be served personally, you will be prohibited from transacting any business with Service SA (such as renewing your vehicle registration) until you acknowledge the notice.

What happens next

Once you've acknowledged the disqualification and it has commenced, your licence will be suspended or cancelled for that period. If your licence is cancelled you will not receive a refund of the period remaining on your licence.

You will be required to apply for a new licence when you are eligible.

Contact Service SA


Only send general enquiries online. Service SA will respond within three working days.

If the matter is urgent or is specifically about your current licence or registration, phone or visit a customer service centre instead.

Enquire now


Call Service SA between 9:00 am and 5:00 pm Monday to Friday, excluding public holidays:

In person

Service SA Customer Service Centre locations and opening hours.

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Page last updated 20 July 2020

Provided by:
Department for Infrastructure and Transport
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