Cost of living concession

The Cost of Living Concession helps those on low or fixed incomes with their cost of living expenses, whether that be electricity, water, gas or medical bills.

Eligibility for the Cost of Living Concession is based on your living arrangements on 1 July. Applications for the 2017-18 financial year must be submitted by 31 October 2017.

Payments for the 2017-18 financial year:

  • Eligible homeowner-occupiers, retirement village residents and residential park residents who have previously received a Cost of Living Concession payment will be paid by the end of August 2017.
  • Eligible homeowner-occupiers and retirement village residents, who submit a new application before 31 October 2017, will be paid by the end of 2017.
  • Eligible tenants will be paid by the end of March 2018.


The Cost of Living Concession is payable as a maximum amount per household, and can only be made to one person per household. You may be eligible for the Cost of Living Concession for your principal place of residence on 1 July of the relevant financial year if:

On 1 July of the relevant financial year you held one of the following eligible cards:

  • a Pensioner Concession Card
  • Gold Card from the Department of Veterans' Affairs (DVA)
    • Totally and Permanently Incapacitated (TPI)
    • Extreme Disablement Adjustment (EDA)
    • War Widow
  • DVA Gold Card issued to a person with 80 or more overall impairment points under the Military Rehabilitation and Compensation Act 2004 (Cth)
  • Low Income Health Care Card
  • Commonwealth Seniors Health Card


On 1 July of the relevant financial year you received one of the following eligible Centrelink payments:

  • Newstart Allowance
  • Sickness Allowance
  • Widow Allowance
  • Youth Allowance
  • Partner allowance
  • Parenting Payment
  • Special Benefit
  • Community Development Employment Project (CDEP)
  • New Enterprise Incentive Scheme (NEIS)
  • Austudy
  • Farm Household Allowance
  • War widow pension under legislation of the United Kingdom or New Zealand


You can demonstrate that on 1 July of the relevant financial year you meet low income provisions (82.5 KB PDF) in the low income earners category. These low income provisions will become available on 1 July of the relevant financial year.

Concession amount

The Cost of Living Concession amount is indexed each financial year. For the 2017-18 financial year, the concession amount per eligible household is:

  • homeowner-occupiers - $202.70
  • homeowner-occupiers who are self-funded retirees with a Commonwealth Seniors Health Card - $101.40
  • tenants - $101.40

Before you begin

You’ll need:

  • your Centrelink Customer Reference Number (CRN), DVA pension number or a copy of your most recent tax assessment
  • a copy of both sides of your Low Income Health Care Card or Commonwealth Seniors Health Card if you hold one
  • a copy of your residential tenancy, lease or site agreement showing your name, (if you have not provided one previously)
  • a copy of your retirement village contract or tenancy agreement showing your name, your retirement village name and your signature page (if you have not provided one previously).

Housing SA tenants do not need to provide a copy of their tenancy agreement.

How to apply


Complete the online household concessions form to apply for the Cost of Living Concession and/or concessions on water and sewerage rates and energy bills.


Update your details using the online household concessions form.


1. Complete the form

Download and complete the Cost of Living Concession application form (157.5 KB PDF) or phone the ConcessionsSA Hotline 1800 307 758 and ask for a form to be sent to you.

2. Submit the application

Email the form and supporting documents to

Post (no postage stamp required) to:

Cost of Living Concession
Reply Paid 84782
Adelaide SA 5001

What happens next

If your application is approved, your concession will be paid directly into your bank account by electronic funds transfer (EFT).




ConcessionsSA Hotline - 1800 307 758

If you have a hearing or speech impairment - TTY 8226 6789

Interpreting and translating

To arrange an onsite or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.

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Page last updated 21 August 2017

Provided by:
Department for Communities and Social Inclusion
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