Energy bill relief

Help to pay electricity bills is available this financial year, with the extension of the Energy Bill Relief Fund to 31 December 2025.

Households and eligible small businesses will receive up to $150 from the Australian Government, on electricity bills for the  first two quarters of the 2025-26 financial year.

You don't need to do anything to receive this. Your electricity provider or embedded network operator will automatically apply the bill relief to your electricity account.

It will show as a credit on your bill. Look for the words Australian Government Energy Bill Relief or similar.

The period for this relief is for bills from 1 July 2025 to 31 December 2025.

2024-25 bill relief is now closed.

Who is eligible

Eligible households:

• are located in South Australia
• are separately metered and charged for energy consumption

and have an active account with either:

• a retailer on these anchor dates:
  • 1 July 2025
  • 1 October 2025
• an embedded network operator on 1 July 2025.

If you hold multiple accounts, you’ll get the rebate on one of the accounts under your name.

Eligible small businesses:

• are located in South Australia
• consume less than 160MWh of electricity per year. For multi-site businesses, this applies to the combined energy consumption

and are either:

• on a separately metered business tariff with an electricity retailer, with an active account on these anchor dates:
  • 1 July 2025
  • 1 October 2025
• in an embedded network with:
  • an active electricity account on 1 July 2025
  • an itemised account from the embedded network operator for the consumption of electricity.

Amount for 2025-26

Up to $150 a year, paid as:

• a quarterly credit of $75 on your electricity bills, if billed by an energy retailer
• a one-off $150 rebate on your electricity invoice, if in an embedded network.

What happens next

For most, the bill relief will be applied automatically. How you receive it depends on how you're charged for electricity.

If you operate an embedded network, see what you need to do below.

You don't need to do anything.

From 1 July 2025, you'll receive the bill relief as a $75 quarterly credit on your electricity bills, applied automatically by your electricity provider.

You’ll continue to receive this if your account is still active on 1 October 2025.

Contact your electricity retailer if you don't receive this on your bills issued from August.

The energy bill relief will be a separate credit to the energy concession if you're receiving both.

If you have a multi-site business, eligibility is based on the combined usage. Your retailer will apply the rebate to one of your accounts.

These are households or businesses billed by an embedded network operator or a landlord. For example:

• Household: You live in a caravan park, apartment building, or retirement home or village, and receive electricity from your strata or landlord.
• Business: A shop in a shopping centre that gets electricity from its landlord.

If your electricity account was active on 1 July 2025, your landlord or embedded network operator will arrange for the energy retailer to apply the energy bill relief directly to your electricity invoice.

You'll receive a one-off bill relief rebate of $150 on your electricity invoice, if eligible.

If you don't receive this by 1 November 2025, but believe your business is eligible, contact your landlord or embedded network operator in the first instance.

Contact for small business

You can contact the Office for Small and Family Business for more information about the energy bill relief.

Online: Contact Small and Family Business
Phone: 8429 3801
Email: smallbusiness@sa.gov.au

You must apply for energy bill relief on behalf of households and eligible small businesses on your network that had an active account on 1 July 2025.

Complete the application form provided by the Office for Small and Family Business and return the form to your energy retailer.

Applications close 31 December 2025.

Embedded network operators - What you need to do

Applications for the 2024-25 bill relief are now closed.