Back to NDIS worker checks
Registered NDIS providers must ensure that key personnel and other workers in certain types of roles have a worker screening clearance.
Risk-assessed roles
Workers who are engaged in risk-assessed roles must have an NDIS worker check.
A risk-assessed role is one that:
- involves the direct delivery of specified supports or services to a person with disability
- is likely to require ‘more than incidental contact’ with people with disability, which includes:
- physically touching a person with disability; or
- building a rapport with a person with disability as an integral and ordinary part of the performance of normal duties; or
- having contact with multiple people with disability as part of the direct delivery of a specialist disability support or service, or in a specialist disability accommodation setting.
- is a key personnel role (for example, a CEO or a board member).
Registered NDIS employers are responsible for identifying which roles are risk-assessed roles.
How to identify which roles in your organisation are risk-assessed roles - (NDIS Commission)
Who does not need a NDIS worker check
Secondary school students on a formal work experience placement engaged in a risk-assessed role do not need an NDIS worker check if they are directly supervised by another worker who has an NDIS worker check.
Workers of registered NDIS providers who are not engaged in a risk-assessed role do not need an NDIS worker check. However, registered NDIS providers may choose to ask those workers to apply for an NDIS worker check and obtain a clearance.
Workers of unregistered NDIS providers and self-managed participants do not need a check. However, they may choose to ask those workers to apply for an NDIS worker check and obtain a clearance.
Volunteers moving to paid employment
If you have a volunteer check and then move into paid employment where you work with an NDIS employer, you will need to update the details of your NDIS worker check and pay a fee.
You only need to upgrade your check if the paid work is for seven or more days a year.
You must notify the Screening Unit within 28 days of starting paid employment.
We can upgrade an (Unpaid) Volunteer NDIS Worker Check to a (Paid) Employment check over the phone.
You must pay a fee based on the time remaining on your current five-year check.
Your will need to provide your NDIS ID or AP number and credit card details when you ring the Screening Unit
Please call 1300 321 592 (9:00 am - 5:00 pm, Monday to Friday)
If you're unable to call during business hours you can upgrade your NDIS worker check by starting a new online application.
You will be required to pay the full fee to submit the application. Any excess fee paid will be refunded.
The expiry date of your NDIS worker check will not change.
Legacy checks
In SA, the following checks are recognised for NDIS work until they expire. Then you need to apply for an NDIS worker check:
- Department of Human Services Disability Services Employment Screening.
- Department of Human Services Working with Children Check issued before 1 February 2021.
Related information
Contact
Online
Contact the Screening Unit with any queries about new or existing screening checks.
Phone
1300 321 592
Monday to Friday, 9:00 am to 5:00 pm
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