Step 6 of 7 in Help paying bond and rent
You will need to provide Housing SA with proof of your tenancy details. You can either:
Email Housing SA
If your agent or landlord has completed the online ePOD they will give you a reference number.
- email housingbondrequests@sa.gov.au and advise them of that number
- request that Housing SA finalise the assistance.
Housing SA will respond and ask you to formally agree to the financial assistance for the property.
Once you agree, Housing SA will email the bond and cheque details to your agent or landlord, then post the paperwork and cheque to them. The guarantee can be lodged online the following day if the agent or landlord are registered with Residential Bonds Online.
Attend a Housing SA office
You can attend your closest regional office and provide any of the following;
- ePOD reference number if your landlord has completed the online form
- printed copy of the Property owner/agent's declaration form (110.6 KB PDF) completed by your landlord
- copy of your lease if it is no more than 2 weeks old.
Housing SA will prepare and give you the paperwork and cheque to take to your agent or landlord.
If you can't attend an office complete the Permission for a third party to collect assistance form (118.2 KB PDF) so someone else can do this for you.
Tell Housing SA if your email or phone number changes. They will contact you every 12 months or at the end of your lease to check if the bond needs to remain lodged. The bond may be released if you can't be contacted or don't respond.
