Community housing providers will:
- calculate income-based rent and get regular proof of income from tenants
- apply property-based rents in line with rent policy
- refer customers to South Australian Housing Trust for help paying bond and rent as per the private rental assistance program policy
- manage rent arrears
- provide receipts and maintain records for bonds and rent
- lodge, release and claim bonds as required.
Providers must use of a rent calculator that is consistent with South Australian Housing Trust policies when assessing rent.
Tenants' rent
Community housing providers under the 2016 Master Agreement need to refer to Master Agreements for all policies and procedures. The rent ones are listed here:
Specialised housing program
These policies and procedures only apply to organisations that have leases under the 'Specialised housing program'.
- Specialised housing program policy
- Specialised housing programs procedures
- Specialised housing program maintenance guideline
- Boarding housing guideline
- Community lease program guideline
- Crisis housing program guideline (180 KB PDF)
- Disability housing program guideline (199.1 KB PDF)
- Mental Health housing program guideline
- Specialised lease program guideline
- Transitional Housing Program guideline
- Transitional Housing Program maintenance guideline
- Specialised Housing Program Application Form
Related information
On this site
Responsibilities under the funding agreement
Options for resolving disputes with a community housing provider
South Australian Housing Trust
Private rental assistance program policy
For an alternative version of a document on this page contact South Australian Housing Trust.
