Help in crisis situations

Crisis advice and accommodation

Eligibility for crisis accommodation for you and your family will depend on your circumstances. Crisis response services provide assistance for your immediate safety and security. They are confidential, however, where there is a legitimate reason, guidelines allow for information sharing without your consent, to help keep you, your children and others safe.

Contact (24 hours, 7 days a week - freecall from a landline)

These services will assess your situation and work with you to find the best option to suit your needs.

For extreme emergencies contact police on 000 or 131 444.

You can also contact a specialist homelessness or domestic and family violence service in your area Monday to Friday during office hours.

Who these services are for

You are considered to be homeless or at risk of becoming homeless if you:

  • are experiencing or escaping domestic or Aboriginal family violence
  • have trouble maintaining your housing
  • have been released from institutional care, like a hospital or prison and have nowhere to go
  • are sleeping rough, in a car or temporary shelter
  • are temporarily sleeping or 'couch surfing' at a friend or family member's place, or living in overcrowded conditions with little or no privacy or security of tenure
  • have received an eviction notice
  • have separated from your partner and don't have anywhere to go
  • are recently unemployed, having problems paying bills, or have fallen behind in your rent or mortgage payments
  • are a young person aged between 15 and 25 years and have been kicked out of home.

Other services

Longer term assistance provided by homelessness and domestic and Aboriginal family violence services include:

  • advice, support and advocacy to secure longer term accommodation for you and your children
  • information about, and referral to services that will help stabilise your situation
  • referral to education, training and employment services.

Related information

On this site

Other websites

  • Safe Kennels DV  RSPCA - accommodation for your pets in domestic violence situations
  • Shelter SA PICKLE - download the app for online assistance for young homeless people

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Page last updated 7 June 2022

Provided by:
SA Housing Authority
Last Updated:
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