Bullying and harassment information, advice and helplines

There are a variety of resources available for people affected by bullying or harassment. Many websites and helplines are dedicated to informing, helping and providing practical advice on bullying and harassment.

Tips to help your child if they are being bullied or harassed

Sometimes children don’t want their parents to become involved and are afraid of the consequences if they tell you and the person doing the bullying finds out.

Let your child know that telling you about the bullying or harassment was the right thing to do, that you will take the bullying seriously and that you can help.

Stay calm and positive

It can be upsetting when your child is being bullied. You might need to draw on your own networks to get support for yourself while you are helping your child. Focus on identifying a solution with your child.

You'll need to consider what you know about your child and the details of the situation to make the best decision for your child.

Talk with your child

Find out what has happened, who was involved, where it happened and if anyone else saw, read or heard it.
Discuss strategies with your child and set a short period of time to see if they resolve the situation if they want to deal with the bullying themselves.

Encourage your child:

  • to walk away
  • try to act unimpressed or unaffected
  • to use other strategies to diffuse the situation eg agreeing in an offhand way with the bullying when they say offensive or negative things
  • to say ‘No!’ firmly
  • to talk to the teacher or other staff, eg school counsellor.

If the bullying continues or increases, contact the school.

These steps are also useful if you think that your child:

  • has been involved in bullying or harassment of others
  • as a bystander, maybe affected by bullying or harassment of others
  • as a bystander, has information and is concerned about other students being bullied.

Online help and information

These websites offer help, information and advice about bullying and cyber bullying.


Bullying. No Way! is designed to provide parents and children with access to information about bullying, harassment, discrimination and violence in schools. It contains a mix of games, art, stories, forums, advice and facts about bullying, including cyber bullying.

SHineSA (Sexual health information networking and education) provides information for young people about sexual health. It also offers a range of services and resources for the community.

Equal opportunity 4 schools lists information for students and teachers about discrimination, bullying and sexual harassment.

The Line aims to increase young people’s knowledge about respectful relationships, including communication, trust and consideration for others in developing and maintaining healthy relationships.

The National Safe Schools Framework website provides information and advice for parents, such as factors to consider when buying a mobile phone for your child.

Online bullying

Office of the Children's eSafety Commissioner protects Australian children when they experience cyberbullying by administering a complaints scheme and deals with complaints about prohibited online content.

National Centre Against Bullying gives examples of different types of bullying. You will find advice about cyber-safety and what to do if you know someone is being bullied.

Stay Smart Online is the Australian government's cyber security website, providing information on steps users can take to protect themselves online.

Online Safety an online publication by the Australian Institute of Family Studies, details resources available for parents on online safety.


The following help lines provide support and advice about how to report bullying and harassment.

Parent Helpline

Phone: 1300 364 100 (cost of a local call)

Kids Helpline

Phone: 1800 551 800 (free call)

Youth beyondblue

Phone: 1300 224 636


Phone: 1800 650 890 (free call)

Reach Out


Cybersafety contact centre

Phone: 1800 880 176 (free call)

Related information

Other websites

Bullying and harassment power wheel - National Center on Domestic and Sexual Violence (USA)


Children and Young People (Safety) Act 2017 - South Australian Legislation

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Page last updated 26 September 2019

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Department for Education
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