Vehicle information requests

Service SA can release, on request, limited information about motor vehicles. While basic information may be given out by phone, most requests for vehicle information are required in writing.

Basic information

Information that can be released over the phone to a third party or registered owner (by confirmation or denial) includes:

  • vehicle registration status
  • if a vehicle was previously or currently written-off
  • if a vehicle is recorded as stolen
  • if a vehicle is currently subject to any outstanding defect notices.

To find out basic vehicle information, call Service SA on 13 10 84.

Detailed information

Specific information about a vehicle can be released by lodging an application at Service SA.

The registered owner of a vehicle can request information regarding their vehicle, however the information released will only incorporate the date range they were the registered owner.

Other information may only be given out if additional requirements are met.

Notice of disposal details

Notice of disposal details are only available to the registered owner/s that disposed of the vehicle.

Vehicles registered to deceased persons

If information is required regarding a vehicle that was registered to a deceased person, evidence of a will or court order is required for information to be released.

Vehicles registered to companies

If a vehicle is registered to a company, information can only be released to a director of that company. Evidence of directorship is required such as an ASIC extract.

How to apply

Complete an MR1415 Application for Vehicle/Client Information (183.1 KB PDF) and submit the application form at a Service SA Customer Service Centre.


A fee of $31 must be paid.

Insurance letter requests

There are circumstances where an insurance premium of a vehicle continues to be paid after the date of disposal. If you require a letter for your insurance company stating the date of disposal of your vehicle, log in to your mySAGOV account and order the letter online.

The document will be available as a PDF for printing once payment has been made, or alternatively you can request for this to be posted to you.

Related information

For further information contact Service SA on 13 10 84.

Was this page useful?

Thanks for contributing - your feedback helps us improve this website.

Page last updated 11 May 2021

Provided by:
Department for Infrastructure and Transport
Last Updated:
Printed on:
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2023