Public transport concessions
Concessions on public transport are available to:
- South Australians, who:
- are on low or fixed incomes and hold an approved concession card
- receive an eligible Centrelink payment
- hold a Seniors Card
- asylum seekers residing in South Australia.
Approved concession cards
Some concession cards automatically entitle you to concession fares on Adelaide metro. Simply present your card when buying a ticket and carry the card with you when travelling:
If you receive an eligible Centrelink payment, but don't hold an approved concession card, you can apply for a Transport Concession Card.
Who can apply
You can apply for a Transport Concession Card if you receive one of these payments from Centrelink:
- Newstart Allowance
- Youth Allowance
- Community Development Employment Project (CDEP)
- New Enterprise Incentive Scheme (NEIS)
- Partner Allowance
- Parenting Payment
- Sickness Allowance
- Special Benefit
- Widow Allowance
- Farm Household Allowance.
The Transport Concession Card is valid for six months. You will automatically receive a replacement card if you are still eligible.
Transport Concession Card for asylum seekers
To receive a concession on public transport, eligible asylum seekers in South Australia need to hold a Transport Concession Card.
If you are an asylum seeker, you can apply at any stage of your visa application if you:
- are waiting to lodge an application for protection
- have lodged an application for protection and are waiting for it to be processed
- have had your application for protection refused and are seeking merits or judicial review.
Transport Concession Cards for asylum seekers are valid for one year from the date of issue. After one year, if you still meet the eligibility criteria, you will automatically receive a replacement Transport Concession Card by mail.
If your visa status changes in that time, you must advise the Department for Communities and Social Inclusion (DCSI) and return the card to DCSI.
You may be eligible for transport concessions with a different concession card.
How to apply
1. Application form
Complete sections A and D of the Asylum Seeker Application for Transport Concession Card form
2. Complete with Status Resolution Support Service (SSSR) provider
Complete and sign the application form with your SSSR provider
3. Submit the application
Post the form (no postage stamp required) to:
Reply Paid 292
Adelaide SA 5001
Or email TransportConcessionCardSA@sa.gov.au
Using a Transport Concession Card
You must carry your Transport Concession Card when travelling on a concession fare and present it on request.
Your Transport Concession Card can only be used by you and is not transferable to others.
The Transport Concession Card remains the property of DCSI. Lost, stolen or damaged Transport Concession Cards can only be replaced by contacting DCSI. Originals, if later found, must be returned to DCSI.
You must advise DCSI as soon as possible if you change your address, to enable DCSI to reissue your Transport Concession Card.
It is your responsibility to ensure you continue to meet the ongoing eligibility requirements for your Transport Concession Card and if you cease to be eligible the Transport Concession Card must be returned to DCSI.
How to apply
Complete the Application for Transport Concession Card online.
1. Complete the form
Download and complete the Application for Transport Concession Card form or phone the Concessions Hotline 1800 307 758 and ask for a form to be sent to you.
2. Submit the application
Email you application to TransportConcessionCardSA@sa.gov.au
Post (no postage stamp required) to:
Reply Paid 292
Adelaide SA 5001
Concessions Hotline - 1800 307 758
If you have a hearing or speech impairment - TTY 8226 6789
Translating and interpreting
To arrange an onsite or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.
- Are you Eligible for a Concession
- Transport Concession Card for Asylum Seekers – Information for applicants factsheet
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