Funeral AssistanceSA

People who have recently experienced the death of a family member or friend, and who have exhausted all options to raise funds or obtain credit, may be eligible for assistance through Funeral AssistanceSA.

The funeral provided is normally a cremation service, except in certain cultural and religious circumstances.

Eligibility

The income, assets and liabilities of the deceased and their immediate relatives (spouse, parents, and adult children) are taken into account when assessing eligibility for assistance.

To be eligible, you must prove all of the following:

  • the deceased was a South Australian resident
  • the deceased was in receipt of a pension or benefit or was a low-income recipient
  • the deceased's estate and death benefits are estimated to be valued at less than $3,000 when liquidated (including their house, personal property and shares)
  • the deceased's immediate relatives are in receipt of a pension or benefit or are low-income recipients
  • the deceased's immediate relatives have insufficient funds to cover the funeral expenses (less than $3,000 of accessible funds).

The funeral must not yet have been arranged or, where a grant is sought after the event, the account must be moderate and not yet fully paid.

What is covered

Funeral AssistanceSA offers two types of assistance.

Full contract funeral

If you have not already contracted a private funeral director, you may be eligible for a basic, dignified funeral, which includes:

  • a weekday cremation service at a church or chapel approved by Funeral AssistanceSA
  • a weekday burial (where culturally or religiously required)
  • funeral director's fee
  • crematorium fees
  • cemetery fees
  • a basic coffin
  • hearse
  • religious minister or celebrant's fee
  • fees and charges for all legally required permits (not death certificate).

The deceased’s family or friends may pay for additional extras - eg flowers or a memorial book.

After the event

If you have already contracted a private funeral director and there is an existing debt, you may be eligible for a grant of up to $625 if the funeral cost is moderate. The grant is paid directly to the funeral director.

If the funeral account has been paid in full, no assistance can be provided.

Before you begin

You'll need:

  • current bank statements from the deceased and all immediate relatives. If you do not have access to a bank statement for the deceased, you must provide their banking details.
  • a copy of the deceased’s will, if there is one
  • if the family is estranged, a statutory declaration to explain the circumstances.

Please note:

  • if the deceased died in a motor vehicle accident, funeral expenses may be covered by Compulsory Third Party (CTP) insurance. Visit the CTP Insurance Regulator website or phone 1300 303 558 for more information.
  • if the deceased was a victim of crime you may be able to make a claim for funeral costs and/or a grief payment from the Commissioner for Victims' Rights. Visit the Commissioner for Victims' Rights website or phone 8204 9635 for more information.
  • if the deceased has superannuation and/or a life insurance policy, the beneficiary may be required to repay the costs of the funeral.

How to apply

1. Complete the form

Download and complete a request for funeral assistance (120.2 KB PDF) or phone Funeral AssistanceSA on 1300 762 577 and ask for a form to be sent to you.

2. Submit the application

Email

Email scanned forms and supporting documents to FuneralAssistanceSA@sa.gov.au

Fax

Fax forms and supporting documents to 8226 7047

Post

Post forms and supporting documents (no stamp required) to:

Funeral AssistanceSA
Reply Paid 292
Adelaide SA 5001

Contact

Funeral Assistance SA

Phone - 1300 762 577
Email - FuneralAssistanceSA@sa.gov.au

Interpreting and translating

To arrange an on-site or telephone interpreter, or to have a document translated, call the Interpreting and Translating Centre (ITC) on 1800 280 203.


Related information

Downloads


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Page last updated 31 July 2019

Provided by:
Department of Human Services
URL:
https://www.sa.gov.au/topics/care-and-support/financial-support/concessions/funeral-assistance-program
Last Updated:
31/07/19
Printed on:
22/10/19
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2019
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