Get the most recent information on South Australia's response to the Coronavirus pandemic.
Medical heating and cooling concession
Due to COVID-19, changes are being made to the way some services are delivered. To apply for the Medical Heating and Cooling Concession, scan and email your completed application to email@example.com Alternatively, call ConcessionsSA on 1300 735 350 to apply by telephone. Processing delays will apply to applications received by post.
The Medical Heating and Cooling Concession assists South Australians on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the severe worsening of their condition.
The concession amount is indexed each financial year and is currently $231.41 per year. The concession is available to eligible applicants in addition to the current energy concession.
To be eligible, applicants must:
- live at the address on the application form
- have, or be the parent or legal guardian of, a child who has a qualifying medical condition requiring cooling or heating to prevent severe worsening of their condition
- provide certification from their medical specialist or general practitioner that the medical condition is severely worsened by hot or cold weather
- use an air conditioning unit at that address to meet their medical heating and cooling requirements
- be financially responsible for the full or part payment of the energy bill
- hold an eligible concession card or receive an eligible Centrelink payment.
- Pensioner Concession Card
- Gold Card from the Department of Veterans' Affairs
- Totally and Permanently Incapacitated (TPI)
- Extreme Disablement Adjustment (EDA)
- War Widow
- issued to a person with 80 or more overall impairment points under the Military Rehabilitation and Compensation Act 2004
- Low Income Health Care Card
- Commonwealth Seniors Health Card
Eligible Centrelink payments:
- JobSeeker Payment
- Widow Allowance
- Youth Allowance
- Partner Allowance
- Parenting Payment
- Special Benefit
- Community Development Project (CDP)
- New Enterprise Incentive Scheme (NEIS)
- Farm Household Allowance (FHA)
- War widow pension under legislation of the United Kingdom or New Zealand.
How to apply
1. Application form
Download the Medical Heating and Cooling Concession - Application Form or phone the Medical Heating and Cooling line on 1300 735 350 and ask for a form to be sent to you.
2. Complete with medical practitioner
Complete and sign the application form with your medical practitioner.
3. Submit the application
Email the form to firstname.lastname@example.org
Medical Heating and Cooling line - 1300 735 350
ConcessionsSA Hotline - 1800 307 758
Interpreting and translating
To arrange an onsite or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.
On this site
Alternative versions of documents
Many documents on this site are displayed as PDF files.
If you have problems accessing documents in the PDF format, you can request a copy to be made available in an alternative format.