A gambling provider can withhold winnings from you if:
- you're subject to a barring order
- a gaming machine, or a game being played on a machine, is not operating properly.
A gambling provider must request your name and address and advise you of your right to have the decision reviewed by the Liquor and Gambling Commissioner.
Apply for a review
You can apply to the commissioner for a review of the decision to refuse to pay winnings within 14 days.
The commissioner will either confirm or revoke the decision.
The final decision can't be reviewed or changed.
A gambling provider must also withhold winnings from a minor who operates a gaming machine. Those winnings are forfeited to the Liquor and Gambling Commissioner for payment into the Gamblers Rehabilitation Fund.
A decision to withhold winnings from a minor is not able to be reviewed or changed.
Contact CBS Gambling Team
Email: gamblingadministration@sa.gov.au
Phone: 131 882 and select option 6
Post:
GPO Box 2169
Adelaide SA 5001
Personal barring queries
If you want to be barred or have questions about your barring phone or text: 0427 051 300
For all other queries, including venue queries relating to barrings, phone 131 882.
