Acceptable loyalty programs

The gaming machines gambling code of practice prohibits a licensee from offering inducements that encourage patrons to gamble.

However, there are some inducements that are permitted, including:

  • complimentary non-alcoholic beverages and refreshments of a nominal value
  • participation in an acceptable trade promotion lottery
  • participation in an acceptable loyalty program.

Loyalty programs must meet a range of criteria and be approved by the Commissioner for Liquor and Gambling.

A list of approved loyalty programs is available on the CBS website.

Page last updated 20 March 2023

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