How to clear a cache on mobile

For Android:

  1. Open Settings.
  2. Go to Apps or App Management.
  3. Select mySAGOV app.
  4. Tap Storage.
  5. Tap Clear cache.

For iOS:

  1. Open Settings.
  2. Go to General > iPhone Storage.
  3. Find and select mySAGOV app.
  4. Tap Offload App > then Reinstall app.
Provided by: Government of South Australia
Page last updated 20 October 2026

Provided by:
Government of South Australia
URL:
https://www.sa.gov.au/mysagov/my-sagov-mobile-app/cant-add-licence-in-mysagov-app/clear-cache-drawer
Last Updated:
20/10/26
Printed on:
31/10/26
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2026
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