If you believe that your safety or the safety of others is at risk, call the police on 131 444 (or 000 in an emergency).
On this page
Intentional or reckless behaviour that interferes with the reasonable peace, comfort and privacy of neighbours is a breach of a tenant's lease agreement.
It can include:
- abusive language
- threats, harassment and intimidation
- assault
- excessive noise
Noise or activity such as children playing or people gathering for cultural obligations is considered a normal part of life — these issues can usually be resolved by talking to the neighbour.
Report incidents to the right authority
Contact South Australia Police (SAPOL) to report:
- loud music, excessive noise or nuisance from parties
- damage to personal property
- suspected illegal activity
Contact the local council for:
- animal problems – barking dogs, strays
- noise from machinery and power tools
- smoke, fumes or odour.
Your can apply directly to the South Australian Civil and Administrative Tribunal (SACAT) for an order to end a tenancy, when what happens at a property interferes with the peace or privacy of neighbours.
Lodge a complaint
You can make a complaint to the SA Housing Trust about a tenant’s behaviour using the secure form. It is important to let the SA Housing Trust know even if you have reported to another authority.
You can also phone 131 299 to make a complaint.
What happens next
The SA Housing Trust (the Trust) will keep your complaint confidential — the information provided won't be shared with the tenant or neighbours.
Public housing tenants have the right to respond to complaints made against them. If the Trust finds the complaint is justified and within its authority, the Trust will either:
- give the tenant a written warning
- take steps to end the tenancy
If the Trust ends the tenancy and the tenant is evicted, the tenant will be excluded from SA Housing Trust services for 12 months.
Appealing a decision
Tenants may be able to appeal a decision if they don’t agree with how the SA Housing Trust has managed a complaint or made a decision.
Related information
On this site
Dealing with disruptive neighbours
Other websites
Good Neighbour policy - SA Housing Trust
