Getting around with a disability

Public transport companion cards

People with permanent and severe disabilities can apply for either the Plus One Free Companion card or the Companion Card. Holders are able to travel on all Adelaide Metro bus, train and tram services throughout metropolitan Adelaide accompanied by a carer. While the Plus One Free Companion Card holder must be in possession of a valid Metrocard, single or day trip ticket and their concession card the companion/carer can travel free of charge.

The cards have different eligibility criteria and application process.

Companion card

Check your eligibility and apply - South Australian Companion Card website

Plus One Free Companion card

Before you apply

You may need help from a general practitioner, medical specialist or mobility instructor to complete the application.

You will need one passport-sized colour photograph (head and shoulders), which must be certified by a responsible person who:

  • is 18 years of age
  • has known the applicant for at least 12 months
  • is not related to the applicant by birth or marriage
  • is not in a de facto relationship with the applicant (this includes a same sex relationship)
  • does not live at the applicant's address.

How to apply

1. Application form

Download and complete the form application for transport assistance (806.9 KB PDF).

2. Lodge the form

Return the completed application form, photograph and any supporting documents to:

SATSS Data Processing Services
GPO Box 2830
Adelaide SA 5001

Phone - 1300 360 840

3. Outcome 

You will be notified by mail whether or not your application is successful.

Successful applicants will receive information explaining how to use the card and a photo-identification card that must be carried when using public transport.

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Page last updated 15 June 2017

Provided by:
Department of Planning, Transport and Infrastructure
Last Updated:
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