Victims of Crime SA (VOCSA) provides information, advice and support to victims of crime, their families, and friends to ensure they are treated fairly by the criminal justice system in South Australia.
Victims of crime can make an enquiry to VOCSA, who can:
- provide information, advice and support
- help to deal with the impact of crime
- help victims in their dealings with prosecution authorities and government agencies.
However, VOCSA can't:
- change a decision made by a judge, magistrate or tribunal member
- direct police to investigate or prosecute
- investigate a complaint that is already being investigated by another organisation
- investigate a complaint not covered by the Victims of Crime Act 2001.
Lodge an enquiry with Victims of Crime SA.
If you have issues completing the form, you can contact Victims of Crime SA on 7322 7007.
What you'll need
To complete the online enquiry form you will need to provide certain information, including:
- information about yourself
- if you are making the enquiry on behalf of another person, their information
- details of what has occurred
- the police report number (SAP number) if known, if the crime was reported to the police.
Compensation enquiries
Victims of Crime SA doesn't handle compensation claims or determine eligibility. We can only provide general information about the compensation process.
If your enquiry relates to compensation, please review the information on the Victims of Crime South Australia website before completing the online enquiry form.
Aboriginal victims of crime
Victims of Crime SA recognises the impact crime can have on Aboriginal individuals, families and communities and provides tailored resources to support access to information and services.
Find out more at: www.voc.sa.gov.au
What happens next
Victims of Crime SA will assess your enquiry to determine if we can provide you with information, referrals or assistance.
We aim to respond to your enquiry in 3 working days.
We may liaise with appropriate third-party agencies, if you provide your consent in the enquiry form, and it will help resolve your enquiry.
If we need more information, we may contact you via phone or email during business hours.
Sometimes we find that your enquiry can't be addressed by Victims of Crime SA. If we can't help, we will tell you and provide you the reasons why. We will try to provide you the contact details of another agency who might be able to assist.
