Community Visitor Scheme

The Community Visitor Scheme is an independent statutory scheme that visits and inspects:

• mental health facilities
• emergency departments of hospitals
• state-run disability accommodation
• clients under guardianship of the Public Advocate who are participants of the NDIS.

Role of community visitors

Community visitors:

• perform regular (and on request) visits and inspections of approved mental health facilities, state-run disability accommodation, and to clients under guardianship of the Public Advocate who are participants of the NDIS
• promote the proper resolution of complaints and advocate for the rights of individuals
• refer issues of concern to relevant people or agencies, including the ministers responsible for mental health and disability, or the Health and Community Services Complaints Commissioner.

Volunteering with the scheme

Find information on volunteering as a community visitor on the Community Visitor Scheme website.