Buying goods and services

Gift vouchers

Gift vouchers can be a great idea but it is important to consider a number of things when buying or using them.

When buying a voucher, always check the terms and conditions of use and sale, including:

  • the value of the voucher
  • the expiry date
  • any restrictions on its use.

When receiving a gift voucher, there are a few things you should remember:

  • Keep the voucher somewhere safe - the store is under no obligation to replace a lost voucher.
  • Use the full value of the voucher before the expiry date - the store does not have to honour an expired voucher.
  • If a store stops trading or is sold and you haven’t used your voucher, you may not be able to redeem it.

Contact Consumer and Business Services

Phone

In person

91 Grenfell Street
Adelaide

Post

GPO Box 1719
Adelaide SA 5001


Was this page useful?

Take a moment to tell us why. If you need a response send an enquiry instead.


Page last updated 10 August 2018

Provided by:
Attorney-General's Department
URL:
https://www.sa.gov.au/topics/rights-and-law/consumer-rights/shopping-tips/gift-vouchers
Last Updated:
10/08/18
Printed on:
19/09/18
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2018