Consumer rights

Product safety

You have the right to expect that the products you buy will be safe for their intended purpose. It’s your responsibility to make sure that products are used safely, and in line with any instructions and warnings supplied with them.

Visit Product Safety Australia for information about:

  • mandatory safety and information standards
  • product bans
  • current product recalls
  • safety alerts.

If you're concerned about a product you have bought or used, email the Consumer and Business Services Product Safety Unit -

Contact CBS

Online: Contact CBS

Phone131 882

In person:
91 Grenfell Street

GPO Box 1719
Adelaide SA 5001

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Page last updated 8 March 2019

Provided by:
Attorney-General's Department
Last Updated:
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SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2019