Product safety

While it’s your responsibility to make sure that any products you buy are used safely, and in line with any instructions and warnings supplied with them, you have the right to expect they’ll be fit for their intended purpose.

To report an unsafe consumer good or product-related service, contact the CBS Product Safety Unit using the contact details below.

For advice about your right to repair, replacement or refund if your goods are faulty, unsafe, or don’t work as they should:

Consumer and Business Services doesn’t regulate the safety of specific types of products such as:

  • vehicles
  • food
  • medicine and medical devices
  • electrical and gas appliances
  • agriculture
  • boats and marine
  • chemicals.

Contact CBS

Online: Contact CBS

Phone: 131 882

GPO Box 1719
Adelaide SA 5001

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Page last updated 9 May 2022

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