Consumer rights

Bag check policy

If a business displays a sign at the entrance of their premises or advises you in some way of their bag checking policy, they can ask to look inside your bags without touching any of your belongings.

If something inside your bag is blocking their view, they can ask you to shift the contents around but they cannot reach in and do it themselves.

You have the right to refuse to allow a bag inspection. In these situations, the business may:

  • ask you to leave the store
  • refuse to sell you any goods
  • call the police if they believe you have been shoplifting.

Contact CBS

Online: Contact CBS

Phone131 882

In person:
91 Grenfell Street
Adelaide

Post:
GPO Box 1719
Adelaide SA 5001


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Page last updated 16 August 2018

Provided by:
Attorney-General's Department
URL:
https://www.sa.gov.au/topics/rights-and-law/consumer-rights/bag-check-policy
Last Updated:
16/08/18
Printed on:
15/12/18
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2018