Owning a property

Objecting to a property valuation

If you believe that the valuation of your property is incorrect, you may submit a written objection.

You can lodge an objection if you consider:

  • the property value is too high
  • the property value is too low.

There is no fee for lodging an objection.

For further information or clarification about objecting phone State Valuation Office enquiries on 1300 653 346.

How to lodge an objection

You must lodge your objection with the State Valuation Office within 60 days of receiving your first rates notice for the financial year from any of the relevant statutory authorities - eg local council, SA Water or Revenue SA.

Objecting to the amount payable

If you want to object to the amount payable, you should send your query to the relevant rating authority - ie council, SA Water or Revenue SA. In all other cases, fill out the appropriate form listed here.

Objecting to the property value

You must say which value you are objecting to - site value, capital value or both valuations. If you wish to object to both site and capital value, or lodge an objection for multiple properties, you will need to lodge a separate form for each property and value.

Capital values are used to determine:

  • most council rates
  • Emergency Services Levy
  • water and sewerage rates.

Site values are used for:

  • some regional council rates
  • land tax.

Online

1. Complete the form

You can start an online submission and save it for completing later. Saved applications are kept for 14 days and then deleted.

Start now or Edit a saved application

2. Outcome

The State Valuation Office will notify you of their decision in writing. If you're not happy with the outcome you can ask for a review.

Post or fax

1. Download and complete the relevant form

You can also phone the State Valuation Office on 1300 653 346 and ask for an objection pack.

2. Lodgement

Send the form and supporting documents to:

State Valuation Office
GPO Box 1354
Adelaide SA 5001

Fax: 8226 1428

3. Outcome

The State Valuation Office will notify you of their decision in writing. If you're not happy with the outcome you can ask for a review.

Request a review

If you're not satisfied with the decision by the State Valuation Office there are two ways to ask for the decision to be reviewed:

  • apply for an independent review by a valuer appointed to a panel by the Governor under the Valuation of Land Act 1971
  • ask the South Australian Civil and Administrative Tribunal (SACAT) to review the decision.

Important things you need to know:

  • Both review options can lead to the property value being reduced, increased or staying the same.
  • If the independent review determines that the value should be altered by an amount greater than 10% of the Valuer-General's original value, then the application fee will be refunded.
  • Starting with an independent review gives you a further option of approaching SACAT if you're still unhappy with the outcome. However, you can go straight to SACAT if you prefer.
  • The Valuer-General also has the right to ask SACAT to review the outcome of an independent review.
  • SACAT's decision is final - there is no further review process.

Review by an independent valuer

You must lodge your application for a review within 21 days of receiving notice of the Valuer-General's decision.

Fees

A separate application is required for each review sought, and a fee applies for each application. If the independent review determines that the value should be altered by an amount greater than 10% of the Valuer-General's original value, then the application fee will be refunded.

Fees can be paid by:

  • credit card - phone 1300 653 345
  • cash, cheque, money order or credit card if lodging the application over the Land Services counter
  • cheque or money order if lodging the application by post.

How to apply

Complete a review application form (263.0 KB PDF) and send with the relevant fee to:

The Registrar
Valuation Review Panel
GPO Box 1354
Adelaide SA 5001

The application form and further information is available from the State Valuation Office:

Outcome

The State Valuation Office will notify you of the decision in writing - the property value may be reduced, increased or stay the same.

If the independent review valuer determines that the value should be altered by an amount greater than 10% of the Valuer-General's value, then that value will be adopted and the application fee refunded.

If you're not happy with the decision, you can ask SACAT to do a further review. The Valuer-General may also seek a further review by SACAT.

Independent review panel

Review by SACAT

You must lodge an application within 21 days of receiving the notice you would like SACAT to review:

  • notice of the outcome of your original objection to the Valuer-General's valuation
  • the decision notice from an independent valuation review.

How to apply

Apply on the SACAT website - phone 1800 723 767 for more information.

Outcome

The value of your property may be reduced, increased or stay the same. SACAT's decision is final - there is no further review process.


Related information

On this site

Legislation

Contact

State Valuation Office


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Page last updated 25 August 2017

Provided by:
Department of Planning, Transport and Infrastructure
URL:
https://www.sa.gov.au/topics/planning-and-property/owning-a-property/objecting-to-a-property-valuation
Last Updated:
25/08/17
Printed on:
26/09/17
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016