SAILIS support information

SAILIS online help

Once logged into SAILIS, you will have access to a range of online support information and help.

SAILIS contains a number of 'i' icons that are shown next to certain search fields. Hover the cursor over these icons to access help relating to the search or result field.

On the top right-hand side of each page in SAILIS is a question mark - this is referred to as page help. Hover the cursor over this icon and it will display on your screen information, searching tips and hints related to the page and search you are undertaking.

General Support

SAILIS frequently asked questions (337.5 KB PDF)
Playlist of all SAILIS video tutorials

Fact sheets:

Video tutorial:

Account holders

Fact sheets:

Video tutorials:

Product ordering support

Fact sheets:

Video tutorials:

Related information

On this site

Glossary of property terms


PIMS - SAILIS user guide (3.4 MB PDF)
Supplementary valuation report user guide (1.3 MB PDF)
Land use code (542.8 KB PDF)
Urban and rural improvement codes (32.0 KB PDF)
Survey mark code description (122.3 KB PDF)

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Page last updated 16 March 2018

Provided by:
Department of Planning, Transport and Infrastructure
Last Updated:
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