Public housing tenants may be asked to relocate to another public housing property in any of these circumstances:
- the property has been identified for renewal or redevelopment
- the property needs to be sold or demolished
- the property needs maintenance that can't be completed while someone is living there
- a large property is being underutilised, for example the tenant lives alone in a four bedroom house.
SA Housing Trust (the Trust) consults with the tenant about the relocation and takes their requirements and preferences into consideration to reach a mutually satisfactory outcome.
The relocation process
If you need to relocate, someone from the Trust, for example a relocations officer or housing officer, will contact you to talk about:
- why you need to relocate, the relocation process and how the Trust can help
- your housing needs and preferences, for example where you would like to live, what kind of property you would prefer
- any issues that could impact on your ability to relocate, for example if a particular health service provides you with support
- any other questions or concerns you may have.
SA Housing Trust may be able to help with:
- organising removalists
- telephone and utility connection fees, for example gas and electricity
- mail redirection fees
- other reasonable costs associated with the relocation that you and the Trust agree to.
You will be told about any changes between your current rent and the rent at the new property.
Lease agreements
If you currently have an ongoing lease agreement, you will be offered an ongoing lease agreement at the new property.
If you currently have a probationary or fixed term lease agreement it will be reviewed to determine what type of lease agreement you will be offered at the new property.
Modifications and improvements
If your current property has been modified because you or someone in your household has a disability, equivalent modifications will be made at the new property. A new assessment by an Occupational Therapist may be required.
If you made improvements or alterations at your current property, they may be relocated or renewed at the new property if all of these conditions are met:
- SA Housing Trust approved them
- they are in good working condition
- it’s physically possible to do so.
Complaints and appeals
You can get free independent advice and support throughout the relocation process from RentRight SA.
If you are unhappy with the relocation or the process, talk to the officer organising the relocation. If the issue isn’t resolved, you may be able to appeal the decision.
If you are unhappy with the officer's service, you can make a formal complaint.
Related Information
On this site
- Lease agreements in public housing
- Rent in public housing
- Disability modifications in public housing
- Home improvements in public housing
Other websites
Relocations policy - SA Housing Trust
