What is an urgent repair

South Australian Housing Trust can’t help if you lose your keys or lock yourself out.

Report any situation posing an immediate danger to your health and safety or that could cause further damage if left unattended.

Urgent repairs must be reported by phone and can include:

  • damage caused by a disaster or incident, for example storm damage, major flooding or a fire
  • major roof leaks
  • an uncontrolled burst hot or cold water service such as a pipe or hot water unit
  • a gas leak
  • exposed electrical parts
  • completely blocked or broken sewerage systems.

Don't use your Housing Connect account or the online form to report urgent repairs.


Page last updated 29 May 2026

Provided by:
South Australian Housing Trust
URL:
https://www.sa.gov.au/topics/housing/renting-and-letting/public-housing/tenants/request-repairs/what-is-an-urgent-repair
Last Updated:
29/05/26
Printed on:
24/06/26
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2026
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